Legal Issues
[1997] 3 [*]Eldridge[*] v. British Columbia
(Attorney
S.C.R. General) 624
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Robin Susan [*]Eldridge[*], John Henry Warren
and Linda Jane Warren
Appellants
v.
The Attorney General of British Columbia
and the Medical Services Commission Respondents
and
The Attorney General of Canada,
the Attorney General for Ontario,
the Attorney General of Manitoba,
the Attorney General of Newfoundland,
the Women's Legal Education and Action Fund,
the Disabled Women's Network Canada,
the Charter Committee on Poverty Issues,
the Canadian Association of the Deaf,
the Canadian Hearing Society and
the Council of Canadians with Disabilities Interveners
Indexed as: [*]Eldridge[*]
v. British Columbia (Attorney General)
File No.: 24896.
1997: April 24; 1997: October 9.
Present: Lamer C.J. and La
Forest, L'Heureux-Dubé, Sopinka, Gonthier, Cory,
McLachlin, Iacobucci and Major JJ.
ON APPEAL FROM THE COURT OF APPEAL FOR BRITISH COLUMBIA
Constitutional law --
Charter of Rights -- Equality rights -- Physical
disability -- Publicly funded medicare -- Medicare not providing
for sign
language interpreters -- Whether, and in what manner, the Charter
applies to
the decision not to provide sign language interpreters for the
deaf as part
of the publicly funded scheme for the provision of medical care --
Whether
not providing for this service under Acts establishing medicare
and
hospitalization infringing s. 15(1) equality rights of disabled --
If so,
whether legislation saved under s. 1 -- Appropriate remedy if
Charter
violation found -- Canadian Charter of Rights and Freedoms, ss. 1,
15(1)
--Hospital Insurance Act, R.S.B.C. 1979, c. 180 (now R.S.B.C.
1996, c. 204),
ss. 3(1), 5(1), 9, 10(1), 29(b) -- Medical and Health Care
Services Act,
S.B.C. 1992, c. 76 (now the Medicare Protection Act, R.S.B.C.
1996, c. 286),
ss. 1, 4(1)(c), (j), 6, 8.
Medical care in
British Columbia is delivered through two primary
mechanisms. Hospital services are funded under the Hospital
Insurance Act by
the government which reimburses them for the medically required
services
provided to the public. Funding for medically required services
delivered by
doctors and other health care practitioners is provided by the
province's
Medical Services Plan (established and regulated by the Medical
and Health
Care Services Act). Neither program pays for sign language
interpretation
for the deaf.
Each of the appellants
was born deaf and their preferred means of
communication is sign language. They contend that the absence of
interpreters impairs their ability to communicate with their
doctors and
other health care providers, and thus increases the risk of
misdiagnosis and
ineffective treatment.
The appellants
unsuccessfully sought a declaration in the Supreme Court
of British Columbia that the failure to provide sign language
interpreters
as an insured benefit under the Medical Services Plan violates the
s. 15(1)
of the Canadian Charter of Rights and Freedoms. A majority of the
Court of
Appeal dismissed an appeal from this judgment. The constitutional questions
before this Court queried: (1) whether the definition of
"benefits" in s. 1
of the Medicare Protection Act infringed s. 15(1) of the Charter
by failing
to include medical interpreter services for the deaf, (2) if so,
whether the
impugned provision was saved under s. 1 of the Charter, (3)
whether ss. 3, 5
and 9 of the Hospital Insurance Act and the Regulations infringed
s. 15(1)
by failing to require that hospitals provide medical interpreter
services
for the deaf, and (4) if the answer to 3 is yes, whether the
impugned
provisions were saved under s. 1. Also at issue were whether, and
in what
manner, the Charter applies to the decision not to provide sign
language
interpreters for the deaf as part of the publicly funded scheme
for the
provision of medical care and, if a Charter violation were found,
what the
appropriate remedy would be.
Held: The appeal
should be allowed. The first and third constitutional
questions were answered in the negative. It was not necessary to
answer the
second and fourth constitutional questions.
The Charter applies to
provincial legislation in two ways. Firstly,
legislation may be found to be unconstitutional on its face
because it
violates a Charter right and is not saved by s. 1. Secondly, the
Charter may
be infringed, not by the legislation itself, but by the actions of
a
delegated decision-maker in applying it. The legislation remains
valid but a
remedy for the unconstitutional action may be sought pursuant to
s. 24(1) of
the Charter.
In the present case
the question whether the alleged breach of s. 15(1)
arises from the impugned legislation itself or from the action of
entities
exercising decision-making authority pursuant to that legislation
must be
explored. The failure of the Medical and Health Care Services Act
to provide
expressly for sign language interpretation as a medically required
service
does not violate s. 15(1) of the Charter. The legislation simply
does not,
either expressly or by necessary implication, prohibit the Medical
Services
Commission from determining that sign language interpretation is a
"medically required" service and hence a benefit under
the Act. It is the
decision of the authority which has been delegated the power to
determine
whether a service qualifies as a benefit that is constitutionally
suspect,
not the statute itself. The discretion accorded to the Medical
Services
Commission does not necessarily or typically threaten the equality
rights
set out in s. 15(1) of the Charter. This possibility that the
Commission can
infringe these rights in the exercise of its authority is,
however,
incidental to the purpose of discretion, which is to ensure that
all
medically required services are paid for by the government.
The Hospital Insurance
Act should be read in conformity with s. 15(1).
Hospitals are left with substantial discretion as to how to
provide the
services listed in the legislation. No individual hospital is
required to
offer all of the services set out in s. 5(1) of the Act. Further,
individual
hospitals are given considerable discretion by the Act as to how
the
services they decide to provide are delivered and they are not
precluded
from supplying sign language interpreters. The fact that this Act
does not
expressly mandate the provision of sign language interpretation
does not
render it constitutionally vulnerable. The potential violation of
s. 15(1)
inheres in the discretion wielded by a subordinate authority, not
the
legislation itself.
Legislatures may not
enact laws that infringe the Charter and they
cannot authorize or empower another person or entity to do so.
Even though a
legislature may give authority to a body that is not subject to
the Charter,
the Charter applies to all the activities of government whether or
not they
may be otherwise characterized as "private" and it may
apply to
non-governmental entities in respect of certain inherently
governmental
actions. Governments, just as they are not permitted to escape
Charter
scrutiny by entering into commercial contracts or other
"private"
arrangements, should not be allowed to evade their constitutional
responsibilities by delegating the implementation of their
policies and
programs to private entities.
Two important points
must be made with respect to this principle.
First, the mere fact that an entity performs what may loosely be
termed a
"public function", or the fact that a particular
activity may be described
as "public" in nature, will not be sufficient to bring
it within the purview
of "government" for the purposes of s. 32 of the
Charter. In order for the
Charter to apply to a private entity, it must be found to be
implementing a
specific governmental policy or program.
The second important
point concerns the precise manner in which the
Charter may be held to apply to a private entity. First, it may be
determined that the entity is itself "government" for
the purposes of s. 32.
This involves an inquiry into whether the entity whose actions
have given
rise to the alleged Charter breach can, either by its very nature
or in
virtue of the degree of governmental control exercised over it,
properly be
characterized as "government" within the meaning of s.
32(1). In such cases,
all of the activities of the entity will be subject to the
Charter,
regardless of whether the activity in which it is engaged could,
if
performed by a non-governmental actor, correctly be described as
"private".
Second, an entity may be found to attract Charter scrutiny with
respect to a
particular activity that can be ascribed to government. This
demands an
investigation not into the nature of the entity whose activity is
impugned
but rather into the nature of the activity itself. In such cases,
the
quality of the act at issue, rather than the quality of the actor,
must be
scrutinized.
Hospitals, in
providing medically necessary services, carry out a
specific governmental objective. The Hospital Insurance Act is not
simply a
mechanism to prevent hospitals from charging for their services.
Rather, it
provides for the delivery of a comprehensive social program.
Hospitals are
merely the vehicles the legislature has chosen to deliver this
program.
A direct and precisely
defined connection exists between a specific
government policy and the hospital's impugned conduct. The alleged
discrimination --the failure to provide sign language
interpretation -- is
intimately connected to the medical service delivery system
instituted by
the legislation. The provision of these services is not simply a
matter of
internal hospital management; it is an expression of government
policy. The
Legislature, upon defining its objective as guaranteeing access to
a range
of medical services, cannot evade its obligations under s. 15(1)
of the
Charter to provide those services without discrimination by
appointing
hospitals to carry out that objective. In so far as they do so,
hospitals
must conform with the Charter.
As well, the Medical
Services Commission, in determining whether a
service is a benefit under the Medical and Health Care Services
Act,
implements a government policy, namely, to ensure that all
residents receive
medically required services without charge. There is no doubt that
in
exercising this discretion the Commission acts in governmental
capacity and
is subject to the Charter.
As deaf persons, the
appellants belong to an enumerated group under
s. 15(1) -- the physically disabled. There is also no question
that the
distinction drawn between the appellants and others is based on a
personal
characteristic that is irrelevant to the functional values
underlying the
health care system -- the promotion of health, the prevention and
treatment
of illness and disease, and the realization of those values
through a
publicly funded health care system.
The only question in
this case is whether the appellants have been
afforded "equal benefit of the law without
discrimination" within the
meaning of s. 15(1) of the Charter. On its face, the medicare
system applies
equally to the deaf and hearing populations. The appellants'
claim,
nevertheless, is one of "adverse effects"
discrimination, protection against
which is provided by s. 15(1) of the Charter.
A discriminatory
purpose or intention is not a necessary condition of a
s. 15(1) violation. A legal distinction need not be motivated by a
desire to
disadvantage an individual or group in order to violate s. 15(1).
It is
sufficient if the effect of the legislation is to deny someone the
equal
protection or benefit of the law.
Adverse effects
discrimination is especially relevant in the case of
disability. In the present case the adverse effects suffered by
deaf persons
stem not from the imposition of a burden not faced by the
mainstream
population, but rather from a failure to ensure that deaf persons
benefit
equally from a service offered to everyone. Once it is accepted
that
effective communication is an indispensable component of the
delivery of a
medical service, it is much more difficult to assert that the
failure to
ensure that deaf persons communicate effectively with their health
care
providers is not discriminatory. To argue that governments should
be
entitled to provide benefits to the general population without
ensuring that
disadvantaged members of society have the resources to take full
advantage
of those benefits bespeaks a thin and impoverished vision of s.
15(1). It is
belied, more importantly, by the thrust of this Court's equality
jurisprudence.
Section 15(1) makes no
distinction between laws that impose unequal
burdens and those that deny equal benefits. The government will be
required
(at least at the s. 15(1) stage of analysis) to take special
measures to
ensure that disadvantaged groups are able to benefit equally from
government
services. If there are policy reasons in favour of limiting the
government's
responsibility to ameliorate disadvantage in the provision of
benefits and
services, those policies are more appropriately considered in
determining
whether any violation of s. 15(1) is saved by s. 1 of the Charter.
The principle that
discrimination can accrue from a failure to take
positive steps to ensure that disadvantaged groups benefit equally
from
services offered to the general public is widely accepted in the
human
rights field. It is also a cornerstone of human rights
jurisprudence that
the duty to take positive action to ensure that members of
disadvantaged
groups benefit equally from services offered to the general public
is
subject to the principle of reasonable accommodation. In s. 15(1)
cases this
principle is best addressed as a component of the s. 1 analysis.
Reasonable
accommodation, in this context, is generally equivalent to the
concept of
"reasonable limits". It should not be employed to
restrict the ambit of
s. 15(1).
The failure of the
Medical Services Commission and hospitals to provide
sign language interpretation where it is necessary for effective
communication constitutes a prima facie violation of the s. 15(1)
rights of
deaf persons. This failure denies them the equal benefit of the
law and
discriminates against them in comparison with hearing persons.
Although the
standard set is broad, this is not to say that sign language
interpretation
will have to be provided in every medical situation. The
"effective
communication" standard is a flexible one, and will take into
consideration
such factors as the complexity and importance of the information
to be
communicated, the context in which the communications will take
place and
the number of people involved. For deaf persons with limited
literacy
skills, sign language interpretation can be surmised to be
required in most
cases.
The application of the
Oakes test requires close attention to the
context in which the impugned legislation operates. In the present
case, the
failure to provide sign language interpreters would fail the
minimal
impairment branch of the Oakes test under a deferential
approach. It was,
therefore, unnecessary to decide whether in this "social
benefits" context,
where the choice is between the needs of the general population
and those of
a disadvantaged group, a deferential approach should be adopted.
At the same
time, the leeway to be granted to the state is not infinite.
Governments
must demonstrate that their actions infringe the rights in
question no more
than is reasonably necessary to achieve their goals. In the
present case,
the government has manifestly failed to demonstrate that it had a
reasonable
basis for concluding that a total denial of medical interpretation
services
for the deaf constituted a minimum impairment of their rights.
Moreover, it is purely
speculative to argue that the government, if
required to provide interpreters for deaf persons, will also have
to do so
for other non-official language speakers, thereby increasing the
expense of
the program dramatically. The possibility that a s. 15(1) claim
might be
made by members of the latter group cannot justify the
infringement of the
constitutional rights of the deaf. The appellants ask only for
equal access
to services that are available to all. The respondents have
presented no
evidence that this type of accommodation, if extended to other
government
services, will unduly strain the fiscal resources of the state.
The
government has not made a "reasonable accommodation" of
the appellants'
disability nor has it accommodated the appellants' need to the
point of
undue hardship.
The appropriate and
just remedy was to grant a declaration that this
failure is unconstitutional and to direct the government of
British Columbia
to administer the Medical and Health Care Services Act and the
Hospital
Insurance Act in a manner consistent with the requirements of s.
15(1). A
declaration, as opposed to some kind of injunctive relief, was the
appropriate remedy because there are myriad options available to
the
government that may rectify the unconstitutionality of the current
system.
It was appropriate to suspend the effectiveness of the declaration
for six
months to enable the government to explore its options and
formulate an
appropriate response.
Cases Cited
Followed: Slaight
Communications Inc. v. Davidson, [1989] 1 S.C.R.
1038; considered: McKinney v. University of Guelph, [1990] 3
S.C.R. 229;
Harrison v. University of British Columbia, [1990] 3 S.C.R. 451;
Stoffman v.
Vancouver General Hospital, [1990] 3 S.C.R. 483; Douglas/Kwantlen
Faculty
Assn. v. Douglas College, [1990] 3 S.C.R. 570; Lavigne v. Ontario
Public
Service Employees Union, [1991] 2 S.C.R. 211; Eaton v. Brant
County Board of
Education, [1997] 1 S.C.R. 241; Rodriguez v. British Columbia
(Attorney
General), [1993] 3 S.C.R. 519; Ontario Human Rights Commission v.
Simpsons-Sears Ltd., [1985] 2 S.C.R. 536; distinguished: Symes v.
Canada,
[1993] 4 S.C.R. 695; referred to: RWDSU v. Dolphin Delivery Ltd.,
[1986] 2
S.C.R. 573; James v. Cowan, [1932] A.C. 542; Schneider v. The
Queen, [1982]
2 S.C.R. 112; Reference Re Canada Assistance Plan (B.C.), [1991] 2
S.C.R.
525; Re Ontario Film & Video Appreciation Society and Ontario
Board of
Censors (1984), 5 D.L.R. (4th) 766, aff'g (1983), 147 D.L.R. (3d)
58; Hunter
v. Southam Inc., [1984] 2 S.C.R. 145; R. v. Big M Drug Mart Ltd.,
[1985] 1
S.C.R. 295; Re B.C. Motor Vehicle Act, [1985] 2 S.C.R. 486;
Andrews v. Law
Society of British Columbia, [1989] 1 S.C.R. 143; United States of
America
v. Cotroni, [1989] 1 S.C.R. 1469; Reference Re Prov. Electoral
Boundaries
(Sask.), [1991] 2 S.C.R. 158; Minister of Home Affairs v. Fisher,
[1980]
A.C. 319; R. v. Turpin, [1989] 1 S.C.R. 1296; Miron v. Trudel,
[1995] 2
S.C.R. 418; Egan v. Canada, [1995] 2 S.C.R. 513; Thibaudeau v.
Canada,
[1995] 2 S.C.R. 627; Benner v. Canada (Secretary of State), [1997]
1 S.C.R.
358; Washington, Mayor of Washington, D.C. v. Davis, 426 U.S. 229
(1976);
Village of Arlington Heights v. Metropolitan Housing Development
Corp., 429
U.S. 252 (1977); Personnel Administrator of Massachusetts v.
Feeney, 442
U.S. 256 (1979); Central Alberta Dairy Pool v. Alberta (Human
Rights
Commission), [1990] 2 S.C.R. 489; Central Okanagan School District
No. 23 v.
Renaud, [1992] 2 S.C.R. 970; Reibl v. Hughes, [1980] 2 S.C.R. 880;
Hopp v.
Lepp, [1980] 2 S.C.R. 192; Tétreault-Gadoury v. Canada (Employment
and
Immigration Commission), [1991] 2 S.C.R. 22; Haig v. Canada (Chief
Electoral
Officer), [1993] 2 S.C.R. 995; Native Women's Assn. of Canada v.
Canada,
[1994] 3 S.C.R. 627; Schachter v. Canada, [1992] 2 S.C.R. 679;
Brooks v.
Canada Safeway Ltd., [1989] 1 S.C.R. 1219; Bliss v. Attorney
General of
Canada, [1979] 1 S.C.R. 183; Re Saskatchewan Human Rights
Commission and
Canadian Odeon Theatres Ltd. (1985), 18 D.L.R. (4th) 93, leave to
appeal
refused, [1985] 1 S.C.R. vi; Howard v. University of British
Columbia
(1993), 18 C.H.R.R. D/353; Centre de la communauté sourde du
Montréal
métropolitain inc. v. Régie du logement, [1996] R.J.Q. 1776;
Bonner v.
Lewis, 857 F.2d 559 (1988); R. v. Oakes, [1986] 1 S.C.R. 103; Ross
v. New
Brunswick School District No. 15, [1996] 1 S.C.R. 825; R. v.
Keegstra,
[1990] 3 S.C.R. 697; Irwin Toy Ltd. v. Quebec (Attorney General),
[1989] 1
S.C.R. 927; Committee for the Commonwealth of Canada v. Canada,
[1991] 1
S.C.R. 139; RJR-MacDonald Inc. v. Canada (Attorney General),
[1995] 3 S.C.R.
199.
Statutes and Regulations Cited
Americans with Disabilities Act, 42 U.S.C. §§ 12182-12189 (1997).
Canada Health Act, R.S.C., 1985, c. C-6, ss. 2 "hospital
services", "insured
health services", "physician services", 3, 4 [repl.
Budget Implementation
Act, 1995, S.C. 1995, c. 17, s. 35], 5 [idem, s. 36], 7, 9.
Canadian Charter of Rights and Freedoms, ss. 1, 15(1), 24(1), 32.
Code of Federal Regulations, 28 C.F.R. § 35.160 (1997); 28 C.F.R.
§
36.303(b) and (c) (1997); 45 C.F.R. § 84.52(c) (1997).
Constitution Act, 1867, 92(7), (13), (16).
Constitution Act, 1982, s. 52(1).
Hospital Insurance Act, R.S.B.C. 1979, c. 180 (now R.S.B.C. 1996,
c. 204),
ss. 1, 3(1), 5(1)(a), (d) [am. Miscellaneous Statutes Amendment Act
(No. 4),
1987, S.B.C. 1987, c. 59, s. 7], (e) [idem], (f) [idem], 9, 10(1),
13(1),
15(3)(c), 29(b) [am. Health Statutes Amendment Act, 1985, S.B.C.
1985, c. 9,
s. 19].
Hospital Insurance Act Regulations, B.C. Reg. 25/61, ss. 5.1 [am.
B.C. Reg.
245/80, s. 6], 5.7 [en. B.C. Reg. 219/65, s. 2; am. B.C. Reg.
245/80, s. 6],
5.8 [idem], 5.22 [en. B.C. Reg. 225/88; am. B.C. Regs. 44/89;
218/93].
Medical and Health Care Services Act, S.B.C. 1992, c. 76 (now the
Medicare
Protection Act, R.S.B.C. 1996, c. 286), ss. 1 "benefits", 4(1)(c), (j),
(2), 6, 8(1).
Medical Service Act Regulations, B.C. Reg. 144/68, ss. 4.04, 4.09.
Rehabilitation Act, 29 U.S.C. § 794 (1997).
United States Constitution, Fourteenth Amendment.
Authors Cited
Canada. Minister of Human Resources Development. Improving Social
Security
in Canada. Persons with Disabilities: A Supplementary Paper.
Ottawa:
Minister of Supply and Services Canada, 1994.
Canada. Statistics Canada. Housing, Family and Social Statistics
Division.
Target Groups Project. A Portrait of Persons with Disabilities.
Ottawa:
Statistics Canada, 1995.
Canadian Bar Association. Task Force on Health Care. What's Law
Got to Do
with It? Health Care Reform in Canada. Ottawa: The Association,
1994.
Chilton, Elizabeth Ellen. "Ensuring Effective Communication:
The Duty of
Health Care Providers to Supply Sign Language Interpreters for
Deaf
Patients" (1996), 47 Hastings L.J. 871.
Elliot, Robin. "Scope of the Charter's Application"
(1993), 15 Advocates' Q.
204.
Goundry, Sandra A., and
Yvonne Peters. Litigating for Disability Equality
Rights: The Promises and the Pitfalls. Prepared for the Canadian
Disability
Rights Council, Winnipeg. Winnipeg: Canadian Disability Rights
Council,
1994.
Hogg, Peter W. Constitutional Law of Canada, vol. 1, 3rd ed.
(Supplemented).
Scarborough, Ont.: Carswell, 1992 (loose-leaf).
Lepofsky, M. David. "A Report Card on the Charter's Guarantee
of Equality to
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(1997), 7 N.J.C.L. 263.
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54 Advocate 559.
McLellan, A. Anne, and Bruce P. Elman. "To Whom Does the
Charter Apply? Some
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in Distress"
(1996), 6 N.J.C.L. 295.
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Sacks, Oliver. Seeing Voices: A Journey Into the World of the
Deaf. Los
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APPEAL from a judgment
of the British Columbia Court of Appeal (1995),
7 B.C.L.R. (3d) 156, 59 B.C.A.C. 254, 98 W.A.C. 254, 125 D.L.R.
(4th) 323,
[1995] B.C.J. No. 1168 (QL), dismissing an appeal from a judgment
of Tysoe
J. (1992), 75 B.C.L.R. (2d) 68, [1992] B.C.J. No. 2229 (QL).
Appeal allowed.
Lindsay M. Lyster and
Andrea L. Zwack, for the appellants.
Harvey M. Groberman
and Lisa J. Mrozinski, for the respondents.
Judith Bowers, Q.C.,
and Simon Fothergill, for the intervener the
Attorney General of Canada.
Janet E. Minor and
Richard J. K. Stewart, for the intervener the
Attorney General for Ontario.
Deborah L. Carlson,
for the intervener the Attorney General of
Manitoba.
B. Gale Welsh, Q.C.,
for the intervener the Attorney General of
Newfoundland.
Jennifer Scott,
Katherine Hardie and Judy Parrack, for the interveners
the Women's Legal Education and Action Fund and the Disabled
Women's Network
Canada.
Martha Jackman and
Arne Peltz, for the intervener the Charter Committee
on Poverty Issues.
David Baker and
Patricia Bregman, for the interveners the Canadian
Association of the Deaf, the Canadian Hearing Society and the
Council of
Canadians with Disabilities.
The judgment of the
Court was delivered by
//La Forest J.//
1 LA FOREST J. -- This
appeal raises the question whether a provincial
government's failure to provide funding for sign language
interpreters for
deaf persons when they receive medical services violates s. 15(1)
of the
Canadian Charter of Rights and Freedoms. The appellants assert
that, because
of the communication barrier that exists between deaf persons and health
care providers, they receive a lesser quality of medical services
than
hearing persons. The failure to pay for interpreters, they
contend,
infringes their right to equal benefit of the law without
discrimination
based on physical disability.
Factual Background
2 Medical care in
British Columbia is delivered through two primary
mechanisms. Hospital services are funded by the government through
the
Hospital Insurance Act, R.S.B.C. 1979, c. 180 (now R.S.B.C. 1996,
c. 204),
which reimburses hospitals for the medically required services
they provide
to the public. Funding for medically required services delivered
by doctors
and other health care practitioners is provided by the province's
Medical
Services Plan, which is established and regulated by the Medical
and Health
Care Services Act, S.B.C. 1992, c. 76 (now known as the Medicare
Protection
Act, R.S.B.C. 1996, c. 286). Neither of these programs pays for
sign
language interpretation for the deaf.
3 Until 1990, the Western
Institute for the Deaf and Hard of Hearing, a
private, non-profit agency, provided free medical interpreting
services for
deaf persons in the Lower Mainland of British Columbia. This
program was
funded entirely from private sources without any contribution from
the
provincial government. In September 1990, the Institute
discontinued the
service because it no longer had sufficient funds to pay for it.
4 Prior to cancelling
the program, the Institute made two requests of
the Ministry of Health for funding. At the time, it had contracts
with a
number of government departments to provide sign language
interpreters in
connection with various services. The Institute requested similar
funding
for the provision of interpreters in the medical setting,
suggesting that
sign language interpretation be covered as an insured benefit
under the
Medical Services Plan. The first request was made in 1989 and was
declined
out of hand. The second request was made in May 1990 after the
Institute had
decided that it could no longer fund the service. The cost of the
proposed
program, which would have extended throughout the province, was
estimated to
be $ 150,000 per year. The Ministry turned down the request on the
basis
that it would strain available resources and create a precedent
for the
funding of similar services for the non-English speaking immigrant
community.
5 Each of the
appellants was born deaf. Their preferred means of
communication is sign language. They contend that the absence of
interpreters impairs their ability to communicate with their
doctors and
other health care providers, and thus increases the risk of
misdiagnosis and
ineffective treatment. One of the appellants, Robin
[*]Eldridge[*], suffers
from a number of medical conditions, including diabetes. She sees
a general
physician and a specialist a number of times per year. Neither of
these
doctors knows sign language. She has also been a patient in
hospital on
several occasions. The hospitals did not provide her with sign
language
interpreters. Prior to its termination, she used the Institute's
free
medical interpreting service. Subsequently, she hired an
interpreter when
she had surgery in hospital. She testified that she would continue
to hire
interpreters for important medical situations but could not afford
to hire
one for every visit to the doctor or hospital. She finds visiting
her
doctors without an interpreter very stressful and confusing since,
in her
view, she cannot communicate adequately with them. Her specialist
testified
that he was satisfied with the level of communication when a sign
language
interpreter was present. In the absence of an interpreter, he
explained, he
was unsure about the accuracy of information conveyed by Ms.
[*]Eldridge[*].
Communication with her in these circumstances, he stated, was
inhibited and
frustrating.
6 The other appellants,
John and Linda Warren, see their doctor
frequently. Although they had planned to hire an interpreter for
the birth
of their twin daughters, they were unable to procure one in time
as the
girls were born prematurely. Linda Warren testified that in the
absence of
an interpreter, the birth process was difficult to understand and
frightening. During the birth, the nurse communicated to her through
gestures that the heart rate of one of the babies had gone down.
After the
babies were born, they were immediately taken from her. Other than
writing a
note stating that they were "fine", no one explained
their condition to her.
7 The Warrens'
physician, who does not know sign language, testified
that communication by written notes is time consuming, impractical
and has
the potential to result in harm in some circumstances. Adequate
communication, she related, is particularly critical for
childbirth. If the
doctor can communicate with the patient so that the patient is
able to help
with the delivery, she explained, complications are less likely to
occur and
the patient is less apt to have a traumatic birth. In her view,
writing
notes is not effective in these circumstances; an interpreter is
necessary
for proper communication. At the time of the trial, the Warrens
were
expecting another child and wished to have an interpreter present
at the
birth. They stated that they would not be able to afford one for
this
purpose or for other visits to their doctor.
8 At trial, the
appellants adduced expert testimony explaining that many
deaf persons are severely limited in their ability to read and
write. The
average deaf person, one expert related, has a grade three
literacy level.
Evidence was also led indicating that miscommunication between
deaf persons
and their doctors may lead to misdiagnosis. It was also noted that
in
Alberta and Manitoba the provincial government funds interpreting
services
for the deaf giving the highest priority to medical
interpretation.
9 The respondents
presented evidence relating to the budgetary process
of the Ministry of Health and the structure of the Medical
Services Plan.
The government, witnesses explained, does not provide any services
directly.
Rather, it pays for the provision of medical services by the
medical and
health care practitioners on a fee-for-service basis. The Plan
covers most
health services; however there are a number of services that are
not
included or are funded only in part. These include the services of
clinical
psychologists, occupational therapists, speech therapists,
nutritional
counsellors and dentists. Moreover, the province does not pay for
such
medically related expenses as artificial limbs, hearing aids, or
wheelchairs
and provides only limited funding for prescription drugs.
10 Hospitals in British
Columbia are funded through lump sum "global"
payments that they are for the most part free to allocate as they
see fit.
They are rarely ordered by government to provide specific
services. In those
instances, they are generally required to fund the service out of
their
global budgets. The government does provide some funding for
specific
programs, such as heart transplantation, but this is infrequent.
Judicial History
11 The appellants filed
an application in the Supreme Court of British
Columbia seeking, inter alia, a declaration that the failure to
provide sign
language interpreters as an insured benefit under the Medical
Services Plan
violates s. 15(1) of the Charter. Tysoe J. dismissed the
application
((1992), 75 B.C.L.R. (2d) 68), finding that this failure did not
infringe s.
15(1). He determined that sign language interpretation is
ancillary to
medically required services in much the same way as is
transportation to a
doctor's office. Any disadvantage suffered by the deaf, he
concluded, is not
the result of the government's failure to provide such services,
but is
rather the result of a limitation that exists outside the
legislation.
12 In Tysoe J.'s view,
the Charter does not require governments to
implement programs to assist disabled persons. If the government
provides a
benefit, he stated, s. 15(1) requires that it be distributed
equally. There
is no obligation, however, to provide the benefit in the first
place. He
thus concluded that while it is desirable that deaf persons have
interpreters for medical procedures and that the cost be borne by
society if
they cannot afford to pay, s. 15(1) does not demand this result.
13 On appeal to the
British Columbia Court of Appeal (1995), 7 B.C.L.R.
(3d) 156, the majority (Hollinrake and Cumming JJ.A.) held that
the lack of
interpreting services in hospitals is not discriminatory because
the
Hospital Insurance Act does not provide any "benefit of the
law" within the
meaning of s. 15(1) of the Charter. Writing for the majority,
Hollinrake
J.A. noted that the extent of the services provided by each
hospital is
subject to its own decision as to how to spend the global grant
received
from government. The absence of interpreters, he thus found,
results not
from the legislation but rather from each hospital's budgetary
discretion.
Because hospitals are not "government" within the
meaning of s. 32 of the
Charter, he concluded, their failure to provide interpretation
does not
engage s. 15(1).
14 He next determined
that the Medical and Health Care Services Act did
not violate s. 15(1) of the Charter because it did not create a
distinction
between the deaf and hearing populations. The proper approach to
the
application of adverse effects analysis to benefit-conferring
legislation,
he held, was to focus on the impact of the legislation on the
disadvantaged
group. In considering this impact, he opined, a distinction must
be drawn
between effects attributable to the legislation and those that
exist
independently of it. In the absence of legislation, deaf people
would be
required to pay their doctors in addition to translators in order
to receive
equivalent medical services to hearing persons. The legislation
removes the
responsibility of both hearing and deaf persons to pay their
physicians. The
inequality resulting from the fact that the deaf remain
responsible for the
payment of translators, in his view, exists independently of the
legislation. Thus, he concluded that the legislation provided the
benefit of
free medical services equally to the hearing and deaf populations.
15 Lambert J.A., in
contrast, held that the legislation violated s.
15(1). He noted that many deaf patients, including the appellants,
have
difficulty communicating by writing. As a result, cases will arise
where
doctors will be unable to discharge their professional obligations
without
the aid of an interpreter. Because effective communication is an
integral
part of medical care, he concluded, sign language interpretation
should not
be considered a merely ancillary service. In his view, it is no
answer to
say that before the benefit was enacted, deaf persons were at a
disadvantage
and that this burden has not been increased by the provision of
the benefit.
The proper question is whether the law confers a benefit to which
the
disadvantaged group does not have the same access as others. He
thus
concluded that the Medical and Health Care Services Act
discriminated
against the appellants where they seek to obtain medical services
that
require, for the discharge of the practitioner's professional
obligations,
effective communication between the practitioner and the patient,
and where
effective communication can only be achieved through the provision
of
translation services.
16 Lambert J.A. found,
however, that this infringment was justified
under s. 1 of the Charter. He noted the Medical and Health Care
Services Act
does not ensure comprehensive health care coverage. It does not
provide for
a number of products and services that are required by disabled
persons,
such as artificial limbs, hearing aids and wheelchairs. In the
allocation of
scarce financial resources, he stated, governments must make
choices about
spending priorities. In these circumstances, he held, courts
should defer to
legislative policy and administrative expertise.
17 Leave to appeal to
this Court was granted ([1996] 2 S.C.R. vi) and
the following constitutional questions were stated:
1 Does the definition
of "benefits" in s. 1 of the Medicare Protection
Act, S.B.C. 1992, c. 76, infringe s. 15(1) of the Canadian Charter
of Rights
and Freedoms by failing to include medical interpreter services
for the
deaf?
2 If the answer to
question 1 is yes, is the infringement demonstrably
justified in a free and democratic society pursuant to s. 1 of the
Canadian
Charter of Rights and Freedoms?
3 Do ss. 3, 5 and 9 of
the Hospital Insurance Act, R.S.B.C. 1979, c.
180, and the Regulations enacted pursuant to s. 9 of that Act,
infringe s.
15(1) of the Canadian Charter of Rights and Freedoms by failing to
require
that hospitals in the Province of British Columbia provide medical
interpreter services for the deaf?
4 If the answer to
question 3 is yes, is the infringement demonstrably
justified in a free and democratic society pursuant to s. 1 of the
Canadian
Charter of Rights and Freedoms?
Issues
18 There are four
principal issues to be considered in this appeal.
First, it must be determined whether, and in what manner, the
Charter
applies to the decision not to provide sign language interpreters
for the
deaf as part of the publicly funded scheme for the provision of
medical
care. Second, the Court must decide whether this decision
constitutes a
prima facie violation of s. 15(1) of the Charter. Having found
such a
violation, it must be determined whether it is saved by s. 1.
After
concluding that it is not, an appropriate remedy must be crafted.
Application of the
Charter
19 There are two
distinct Charter "application" issues in this case. The
first is to identify the precise source of the alleged s. 15(1)
violations.
As I will develop later, in my view it is not the impugned
legislation that
potentially infringes the Charter. Rather, it is the actions of
particular
entities -- hospitals and the Medical Services Commission --
exercising
discretion conferred by that legislation that does so. The second
question
is whether the Charter applies to those entities. In my view, the
Charter
applies to both in so far as they act pursuant to the powers
granted to them
by the statutes. I deal with each of these questions in turn.
The Sources of the
Alleged Charter Violations
20 Section 32(1)(b) of
the Charter reads as follows:
32. (1) This Charter
applies
. . .
(b) to the legislature
and government of each province in respect of
all matters within the authority of the legislature of each
province.
There is no question,
of course, that the Charter applies to provincial
legislation; see RWDSU v. Dolphin Delivery Ltd., [1986] 2 S.C.R. 573.
There
are two ways, however, in which it can do so. First, legislation
may be
found to be unconstitutional on its face because it violates a
Charter right
and is not saved by s. 1. In such cases, the legislation will be
invalid and
the Court compelled to declare it of no force or effect pursuant
to s. 52(1)
of the Constitution Act, 1982. Secondly, the Charter may be
infringed, not
by the legislation itself, but by the actions of a delegated
decision-maker
in applying it. In such cases, the legislation remains valid, but
a remedy
for the unconstitutional action may be sought pursuant to s. 24(1)
of the
Charter.
21 The s. 32
jurisprudence of this Court has for the most part focused
on the first type of Charter violation. There is no doubt,
however, that the
Charter also applies to action taken under statutory authority.
The
rationale for this rule flows inexorably from the logical
structure of s.
32. As Professor Hogg explains in his Constitutional Law of Canada
(3rd ed.
1992 (loose-leaf)), vol. 1, at pp. 34-8.3 and 34-9:
Action taken under
statutory authority is valid only if it is within
the scope of that authority. Since neither Parliament nor a
Legislature can
itself pass a law in breach of the Charter, neither body can authorize
action which would be in breach of the Charter. Thus, the
limitations on
statutory authority which are imposed by the Charter will flow
down the
chain of statutory authority and apply to regulations, by-laws,
orders,
decisions and all other action (whether legislative,
administrative or
judicial) which depends for its validity on statutory authority.
The sentiment of Lord
Atkin in speaking of a constitutional prohibition
addressed solely at the legislative branch is also apposite:
"The
Constitution", he wrote, "is not to be mocked by
substituting executive for
legislative interference with freedom"; see James v. Cowan,
[1932] A.C. 542
(P.C. Australia), at p. 558.
22 The question in the
present case, then, is whether the alleged breach
of s. 15(1) arises from the impugned legislation itself or from
the actions
of entities exercising decision-making authority pursuant to that
legislation. The proper framework for determining this question
was set out
by Lamer J. (as he then was) and approved by a majority of this
Court in
Slaight Communications Inc. v. Davidson, [1989] 1 S.C.R. 1038. In
that case
the Court was faced with determining the constitutionality of
orders issued
by an adjudicator under the Canada Labour Code, R.S.C. 1970, c.
L-1, that
were alleged to violate an employer's s. 2(b) right to freedom of
expression. The Code endowed the adjudicator with a broad
discretion to
remedy the consequences of an unjust dismissal. There being no
question that
the Charter applied to the adjudicator, the only issue was whether
it was
the legislation or the order that potentially infringed the
Charter. In
determining this question, Lamer J. (as he then was) stated that
legislation
conferring a discretion must be interpreted, in so far as
possible,
consistently with the Charter. He explained as follows, at p.
1078:
As the Constitution is
the supreme law of Canada and any law that is
inconsistent with its provisions is, to the extent of the
inconsistency, of
no force or effect, it is impossible to interpret legislation
conferring
discretion as conferring a power to infringe the Charter, unless,
of course,
that power is expressly conferred or necessarily implied. Such an
interpretation would require us to declare the legislation to be
of no force
or effect, unless it could be justified under s. 1. Although this
Court must
not add anything to legislation or delete anything from it in
order to make
it consistent with the Charter, there is no doubt in my mind that
it should
also not interpret legislation that is open to more than one
interpretation
so as to make it inconsistent with the Charter and hence of no
force or
effect. Legislation conferring an imprecise discretion must
therefore be
interpreted as not allowing the Charter rights to be infringed.
Accordingly,
an adjudicator exercising delegated powers does not have the power
to make
an order that would result in an infringement of the Charter, and
he exceeds
his jurisdiction if he does so.
23 Following this
schema, it is first necessary to decide whether the
legislation impugned in the present appeal can be interpreted in
conformity
with the Charter. In Slaight, it was clear that the legislation
granted the
adjudicator a broad discretion. It was thus easy to conclude that
it did
not, either expressly or by necessary implication, confer a power
to
infringe the Charter. In the present case the task is more
difficult.
Indeed, in the court below the argument proceeded on the basis
that the
legislation was under-inclusive; that it violated s. 15(1) by
failing to
include medical interpreter services for the deaf in the
definition of
"benefits", in the case of the Medical and Health Care
Services Act, and
"general hospital services", in the case of the Hospital
Insurance Act.
24 During the hearing
before this Court, however, counsel for the
appellants proposed an alternative argument akin to the framework
set out in
Slaight. She suggested that both statutes could be read to conform
with s.
15(1). Under this theory, it is not the legislation that is
constitutionally
suspect, but rather the actions of delegated decision-makers in
applying it.
In my view, this is the correct approach to the Charter
application issue in
this case. In order to understand how I reach this conclusion, it
is
necessary to consider the statutory context of this appeal in some
depth.
With the exception of hospitals, which are the responsibility of
the
provinces by virtue of s. 92(7) of the Constitution Act, 1867, health
is not
a matter assigned solely to one level of government; see Schneider
v. The
Queen, [1982] 2 S.C.R. 112, at pp. 141-42 (per Estey J.). It is
generally
agreed, however, that the hospital insurance and medicare programs
in force
in this country come within the exclusive jurisdiction of the
provinces
under ss. 92(7) (hospitals), 92(13) (property and civil rights)
and 92(16)
(matters of a merely local or private nature); see Hogg, supra, at
p. 6-16,
and the Canadian Bar Association Task Force on Health Care, What's
Law Got
to Do with It? Health Care Reform in Canada (1994), at p. 15.
25 This has not
prevented the federal Parliament from playing a leading
role in the provision of free, universal medical care throughout
the nation.
It has done so by employing its inherent spending power to set
national
standards for provincial medicare programs. The Canada Health Act,
R.S.C.,
1985, c. C-6, requires the federal government to contribute to the
funding
of provincial health insurance programs provided they conform with
certain
specified criteria. (The constitutionality of this kind of
conditional
grant, I note parenthetically, was approved by this Court in
Reference Re
Canada Assistance Plan (B.C.), [1991] 2 S.C.R. 525, at p. 567.)
The purpose
of the Act is set out in ss. 3 and 4 as follows:
3. It is hereby
declared that the primary objective of Canadian health
care policy is to protect, promote and restore the physical and
mental
well-being of residents of Canada and to facilitate reasonable
access to
health services without financial or other barriers.
4. The purpose of this
Act is to establish criteria and conditions in
respect of insured health services and extended health care
services
provided under provincial law that must be met before a full cash
contribution may be made.
26 Sections 5 and 7
require the federal government to contribute to
provincial insurance schemes where certain conditions are met:
5. Subject to this
Act, as part of the Canada Health and Social
Transfer, a full cash contribution is payable by Canada to each
province for
each fiscal year.
7. In order that a
province may qualify for a full cash contribution
referred to in section 5 for a fiscal year, the health care insurance
plan
of the province must, throughout the fiscal year, satisfy the
criteria
described in sections 8 to 12 respecting the following matters:
(a) public
administration;
(b) comprehensiveness;
(c) universality;
(d) portability; and
(e) accessibility.
The condition of
"comprehensiveness" is of particular importance to
this appeal. Its meaning is delineated in s. 9:
9. In order to satisfy
the criterion respecting comprehensiveness, the
health care insurance plan of a province must insure all insured
health
services provided by hospitals, medical practitioners or dentists,
and where
the law of the province so permits, similar or additional services
rendered
by other health care practitioners. [Emphasis added.]
The phrase
"insured health services" is defined in s. 2 of the Act to
mean, inter alia, "hospital services" and
"physician services" provided to
insured persons. "Hospital services" are further
described as including a
number of specific services such as accommodation, nursing
services and
access to diagnostic and treatment facilities, so long as such
services are
"medically necessary for the purpose of maintaining health,
preventing
disease or diagnosing or treating an injury, illness or
disability". The
definition of "physician services" does not list any
specific benefits. It
states only that they consist of "any medically required
services rendered
by medical practitioners". The Act does not define the
phrases "medically
necessary" or "medically required".
27 At the time of
trial, the provision of medical treatment by doctors
and other health care practitioners in British Columbia was
governed by the
Medical and Health Care Services Act. (It is now known as the
Medicare
Protection Act.) Its structure accords with the criteria set out
in the
Canada Health Act. Sections 6 and 8 of the Medical and Health Care
Services
Act entitle residents of the province to the benefits provided by
the Act:
6. (1)A resident who
wishes to be enrolled as a beneficiary on his or
her own behalf, or on behalf of his or her spouse or children,
must apply to
the commission in the manner required by the commission.
(2)The commission
must, after determining that the applicant, the
spouse of the applicant and each of the applicant's children named
in the
application are residents, enroll as beneficiaries those covered
by the
application who are residents, effective not more than 3 months
after
receipt of the application.
8. (1)A beneficiary
is, subject to sections 9 (1), 10, 13 and 14,
entitled to have payment made for a benefit that he or she has
received, in
accordance with amounts in a payment schedule, less any applicable
patient
visit charge. [Emphasis added.]
"Benefit" is
defined in s. 1 of the Act as follows:
1. In this Act
. . .
"benefits"
means
(a)medically required
services rendered by a medical practitioner who
is enrolled under section 12, unless the services are determined
under
section 4 by the commission not to be benefits,
(b)required services
prescribed as benefits under section 45 and
rendered by a health care practitioner who is enrolled under
section 12, or
(c)medically required
services performed in accordance with protocols
agreed to by the commission, or on order of the referring
practitioner, who
is a member of a prescribed category of practitioner, in an
approved
diagnostic facility by, or under the supervision of, a medical
practitioner
who has been enrolled under section 12, unless the services are
determined
under section 4 by the commission not to be benefits. . . .
[Emphasis
added.]
28 Notably, the Act
does not list the services that are "medically
required" such that they qualify as "benefits"
under the Act. With the
exception of certain specialized services listed as "insured
services" under
the Medical Service Act Regulations, B.C. Reg. 144/68, s. 4.09, as
amended,
the legislation does not specify the benefits it provides. Section
4.04 of
the Regulations does expressly state, however, that certain
services, such
as those provided solely for legal, industrial or insurance
purposes, as
well as telephone advice and cosmetic procedures, are not insured.
Sign
language interpretation is not included. In the usual course, the
determination of what constitutes a benefit is left to the
discretion of the
Medical Services Commission, a nine-member panel composed of
representatives
from the government, the British Columbia Medical Association and
health
care consumers. Pursuant to s. 4(1)(j) of the Act, the Commission
is
authorized to "determine whether a service is a benefit or
whether any
matter is related to the rendering of a benefit". Conversely,
s. 4(1)(c)
empowers it to determine the services that are "not benefits
under [the]
Act". The only limit on the Commission's discretion is set
out in s. 4(2),
which cautions that its powers must not be exercised "in a
manner that does
not satisfy the criteria described in section 7 of the Canada
Health Act".
29 Assuming that the
failure to provide sign language interpreters in
medical settings violates s. 15(1) of the Charter in some
circumstances, I
do not see how the Medical and Health Care Services Act can be
interpreted
as mandating that result. The legislation simply does not, either
expressly
or by necessary implication, prohibit the Medical Services
Commission from
determining that sign language interpretation is a "medically
required"
service and hence a benefit under the Act. Indeed, the appellants
assert in
relation to the s. 15(1) issue that sign language interpretation,
where it
is necessary for effective communication, is integrally related to
the
provision of general medical services. Their theory, about which I
will have
more to say later, is that the failure to provide sign language
interpreters
violates s. 15(1) because it prevents deaf patients from
benefiting equally
from the provision of medical services in comparison to hearing
patients. If
this is correct, then the Charter demands that free sign language
interpretation be provided as part of any medical service offered
to the
general public, at least where the service requires a level of
communication
that only an interpreter can ensure. Under this approach, the
legislation
must be interpreted to include sign language interpretation as a
"medically
required service" in these circumstances. It is clear,
therefore, that the
failure to provide expressly for sign language interpretation in
the Medical
and Health Care Services Act does not violate s. 15(1) of the
Charter. The
Act does not list those services that are to be considered
benefits;
instead, it delegates the power to make that determination to a
subordinate
authority. It is the decision of authority that is
constitutionally suspect,
not the statute itself.
30 I pause to emphasize
that not every conferral of statutory discretion
may be interpreted consistently with the Charter. Some grants of
discretion
will necessarily infringe Charter rights notwithstanding that they
do not
expressly authorize that result; see, e.g., Re Ontario Film &
Video
Appreciation Society and Ontario Board of Censors (1984), 5 D.L.R.
(4th) 766
(Ont. C.A.), affirming (1983), 147 D.L.R. (3d) 58 (Ont. Div. Ct.).
In such
cases it will generally be the statute, and not its application,
that
attracts Charter scrutiny; see June M. Ross, "Applying the
Charter to
Discretionary Authority" (1991), 29 Alta. L. Rev. 382. In the
present case,
however, the discretion accorded to the Medical Services
Commission to
determine whether a service qualifies as a benefit does not
necessarily or
typically threaten the equality rights set out in s. 15(1) of the
Charter.
It is possible, of course, for the Commission to infringe these
rights in
the course of exercising its authority. That possibility, however,
is
incidental to the purpose of discretion, which is to ensure that
all
medically required services are paid for by the government.
31 The situation is
more complicated in the case of the Hospital
Insurance Act. Section 3(1) of the Act states that "every
qualified person
or beneficiary is entitled to receive the general hospital
services provided
under this Act". Unlike the Medical and Health Care Services
Act, the
Hospital Insurance Act defines the services it provides with some
precision.
Mirroring the definition of "hospital services" in the
Canada Health Act, s.
5(1) of the Hospital Insurance Act describes the "general
hospital services"
that are to be provided by acute care hospitals as follows
(equivalent
provisions list services for extended care and out-patient
facilities):
5.(1)The general
hospital services provided under this Act are
(a)for qualified persons
requiring treatment for acute illness or
injury: the public ward accommodation, necessary operating and
case room
facilities, diagnostic or therapeutic Xray and laboratory
procedures,
anaesthetics, prescriptions, drugs, dressings, cast materials and
other
services prescribed by regulation;
. . .
but do not include
(d)transportation to
or from the hospital,
(e)services or
treatment that the minister, or a person designated by
him, determines, on a review of the medical evidence, the
qualified person
does not require, or
(f)services or
treatment for an illness or condition excluded by
regulation of the Lieutenant Governor in Council. [Emphasis
added.]
32 It could be argued
that by including a list of the services to be
provided in hospitals that does not include sign language
interpretation,
the Hospital Insurance Act implicates s. 15(1) of the Charter. In
my view,
however, it is preferable to read the Act in conformity with s.
15(1).
Though the statute entitles beneficiaries to a specific list of
services,
hospitals are left with substantial discretion as to how to
provide them.
This discretion operates in two ways. First, it is clear from the
regulations enacted pursuant to s. 29(b) of the Act that no
individual
hospital is required to offer all of the services set out in s.
5(1). Those
regulations state that the hospital services to be provided shall
include
"such of the following services as are recommended by the
attending
physician and as are available in or through the hospital to which
the
person is admitted" (emphasis added); Hospital Insurance Act
Regulations,
B.C. Reg. 25/61, as amended, ss. 5.1, 5.7 and 5.8. Generally
speaking, the
province does not fund specific procedures or services. Instead,
it provides
hospitals with a global, lump sum payment intended to reimburse
them for
those listed services that they do in fact provide. This is clear
from s.
10(1) of the Act, which reads as follows:
10. (1) There shall be
paid annually to every hospital from the
hospital insurance fund a sum determined by the minister to
reimburse the
hospital, in whole or in part, for the cost of rendering to
beneficiaries
those general hospital services authorized by this Act the
hospital is
required by the minister to provide for beneficiaries admitted for
treatment, excluding those sums payable to the hospital under
section 5 (4)
and section 14.
As stated by the court
below, at p. 168, "[t]he extent of the services
to be provided by each hospital is thus subject to the hospital's
own
decision as to how to spend the global grant they receive for
general
hospital services. . . ."
33 Second, the Act
gives individual hospitals considerable discretion as
to the manner in which the services they decide to provide are
delivered.
Nothing in the legislation precludes them from supplying sign
language
interpreters. Hospitals have the authority, for example, to
provide a sign
language interpreter for a diagnostic X ray procedure where one is
required
in order to ensure its efficacy. Like the Medicare Protection Act,
moreover,
the Hospital Insurance Act (in s. 5(1)(d)) and Regulations (in s.
5.22)
specifically list services, such as transportation to or from
hospital, in
vitro fertilization and cosmetic procedures, that are not covered
by the
scheme. Sign language interpretation is not included in these
lists.
34 Consequently, the
fact that the Hospital Insurance Act does not
expressly mandate the provision of sign language interpretation
does not
render it constitutionally vulnerable. The Act does not, either
expressly or
by necessary implication, forbid hospitals from exercising their
discretion
in favour of providing sign language interpreters. Assuming the
correctness
of the appellants' s. 15(1) theory, the Hospital Insurance Act
must thus be
read so as to require that sign language interpretation be
provided as part
of the services offered by hospitals whenever necessary for
effective
communication. As in the case of the Medical and Health Care
Services Act,
the potential violation of s. 15(1) inheres in the discretion
wielded by a
subordinate authority, not the legislation itself.
The Application of the
Charter to the Medical Services Commission and
Hospitals
35 Having identified
the sources of the alleged s. 15(1) violations, it
remains to be considered whether the Charter actually applies to
them. At
first blush, this may seem to be a curious question. As I have
discussed, it
is a basic principle of constitutional theory that since
legislatures may
not enact laws that infringe the Charter, they cannot authorize or
empower
another person or entity to do so; Slaight, supra. It is possible,
however,
for a legislature to give authority to a body that is not subject
to the
Charter. Perhaps the clearest example of this is the power of
incorporation.
Private corporations are entirely creatures of statute; they have
no power
or authority that does not derive from the legislation that created
them.
The Charter does not apply to them, however, because legislatures
have not
entrusted them to implement specific governmental policies. Of
course,
governments may desire corporations to serve certain social and
economic
purposes, and may adjust the terms of their existence to accord
with those
goals. Once brought into being, however, they are completely
autonomous from
government; they are empowered to exercise only the same
contractual and
proprietary powers as are possessed by natural persons. As a
result, while
the legislation creating corporations is subject to the Charter,
corporations themselves are not part of "government" for
the purposes of s.
32 of the Charter.
36 Legislatures have
created many other statutory entities, however,
that are not as clearly autonomous from government. There are
myriad public
or quasi-public institutions that may be independent from
government in some
respects, but in other respects may exercise delegated
governmental powers
or be otherwise responsible for the implementation of government
policy.
When it is alleged that an action of one of these bodies, and not
the
legislation that regulates them, violates the Charter, it must be
established that the entity, in performing that particular action,
is part
of "government" within the meaning of s. 32 of the
Charter.
37 Perhaps the fullest
discussion of the meaning of "government" in s.
32 is found in McKinney v. University of Guelph, [1990] 3 S.C.R.
229, and
its companion cases, Harrison v. University of British Columbia,
[1990] 3
S.C.R. 451, Stoffman v. Vancouver General Hospital, [1990] 3
S.C.R. 483, and
Douglas/Kwantlen Faculty Assn. v. Douglas College, [1990] 3 S.C.R.
570.
There, this Court was asked to decide whether the mandatory
retirement
policies adopted by certain institutions (universities, colleges
and
hospitals) were subject to Charter review. In confirming and
elaborating
upon the view taken by McIntyre J. in Dolphin Delivery, supra
(viz., that
the Charter applies only to Parliament, the provincial
legislatures and
entities that constitute part of the executive or administrative
branches of
government, and not to private activity), a majority of the Court
in
McKinney, Harrison and Stoffman found that the Charter did not
apply on the
facts, since the institutions whose policies were impugned were
not
themselves part of the apparatus of government in the sense
required by s.
32(1), nor were they putting into place a government program or
acting in a
governmental capacity in adopting those policies.
38 In Douglas, however,
the same majority found that the Charter did
apply to the mandatory retirement policy at issue, on the ground
that
Douglas College was, in light of its constituent Act, simply an
emanation of
government. I described the differences between McKinney and
Harrison, on
the one hand, and Douglas, on the other, at pp. 584-85 of the
latter case:
As its constituent Act
makes clear, the college is a Crown agency
established by the government to implement government policy.
Though the
government may choose to permit the college board to exercise a
measure of
discretion, the simple fact is that the board is not only
appointed and
removable at pleasure by the government; the government may at all
times by
law direct its operation. Briefly stated, it is simply part of the
apparatus
of government both in form and in fact. In carrying out its
functions,
therefore, the college is performing acts of government, and I see
no reason
why this should not include its actions in dealing with persons it
employs
in performing these functions. Its status is wholly different from
the
universities in the companion cases of McKinney . . . and Harrison
. . .
which, though extensively regulated and funded by government, are
essentially autonomous bodies. Accordingly, the actions of the
college in
the negotiation and administration of the collective agreement
between the
college and the association are those of the government for the
purposes of
s. 32 of the Charter. The Charter, therefore, applies to these
activities.
39 This Court's
approach to Charter application was further elucidated
in Lavigne v. Ontario Public Service Employees Union, [1991] 2
S.C.R. 211.
There, the principal issue was whether a provision of a collective
agreement
compelling the appellant to pay union dues despite his
non-membership in the
respondent union violated the Charter guarantees of freedom of
expression
and association, in so far as the dues were being used to pay for
specific
political purposes chosen by the union. In addressing whether that
provision
was subject to the Charter, I found for the majority that the
appellant's
employer, the Ontario Council of Regents for Colleges of Applied
Arts and
Technology, was, in virtue of the terms of its empowering Act, an
emanation
of the provincial government. On this basis, I held that the
Charter applied
to the provision in question. Comparing the case to Douglas, I
remarked as
follows, at pp. 311-12:
[Douglas], like the
present appeal, involved a collective agreement
between the college and the Association (a union under the
applicable
legislation). There the Minister of Education by statute exercised
a degree
of control over the college that closely matched that exercised by
the
Ministry over the Council in the present case. It is true that in
Douglas
the college's constituent Act expressly described it as an agent
of the
Crown, whereas here the Act simply gives the Minister power to
conduct and
govern the colleges and in this endeavour the Minister is to be
"assisted"
by the Council. But the reality is the same. The government,
through the
Minister, has the same power of "routine or regular
control", to use the
expression of the majority of this Court, in Harrison . . . and
Stoffman
. . ., companion cases to Douglas.
40 In Douglas and
Lavigne, the argument was made that even if the
entities in question were generally part of "government"
for the purposes of
s. 32, the Charter should not apply to the "private" or
"commercial"
arrangements they engage in. In each case, the Court rejected this
contention, holding that when an entity is determined to be part
of the
fabric of government, the Charter will apply to all its
activities,
including those that might in other circumstances be thought of as
"private". The rationale for this principle is obvious:
governments should
not be permitted to evade their Charter responsibilities by
implementing
policy through the vehicle of private arrangements. I put the
matter thus in
Lavigne, at p. 314:
It was also argued
that the Charter does not apply to government when
it engages in activities that are . . . "private, commercial,
contractual or
non-public (in) nature". In my view, this argument must be
rejected. In
today's world it is unrealistic to think of the relationship
between those
who govern and those who are governed solely in terms of the
traditional law
maker and law subject model. We no longer expect government to be
simply a
law maker in the traditional sense; we expect government to
stimulate and
preserve the community's economic and social welfare. In such
circumstances,
government activities which are in form "commercial" or
"private"
transactions are in reality expressions of government policy, be
it the
support of a particular region or industry, or the enhancement of
Canada's
overall international competitiveness. In this context, one has to
ask: why
should our concern that government conform to the principles set
out in the
Charter not extend to these aspects of its contemporary mandate?
To say that
the Charter is only concerned with government as law maker is to
interpret
our Constitution in light of an understanding of government that
was long
outdated even before the Charter was enacted.
See also Douglas, at
p. 585.
41 While it is well
established that the Charter applies to all the
activities of government, whether or not those activities may be
otherwise
characterized as "private", this Court has also
recognized that the Charter
may apply to non-governmental entities in certain circumstances;
see
generally Robin Elliot, "Scope of the Charter's
Application" (1993), 15
Advocates' Q. 204, at pp. 208-9. It has been suggested, for
example, that
the Charter will apply to a private entity when engaged in
activities that
can in some way be attributed to government. This possibility was
contemplated in McKinney, where I stated the following, at pp.
273-74:
Though the legislature
may determine much of the environment in which
universities operate, the reality is that they function as
autonomous bodies
within that environment. There may be situations in respect of
specific
activities where it can fairly be said that the decision is that
of the
government, or that the government sufficiently partakes in the
decision as
to make it an act of government, but there is nothing here to
indicate any
participation in the decision by the government and . . . there is
no
statutory requirement imposing mandatory retirement on the
universities.
[Emphasis added.]
I commented further on
as follows, at p. 275:
I, therefore, conclude
that the respondent universities do not form
part of the government apparatus, so their actions, as such, do
not fall
within the ambit of the Charter. Nor in establishing mandatory
retirement
for faculty and staff were they implementing a governmental
policy.
[Emphasis added.]
The idea that certain
activities of non-governmental entities may be
viewed as the responsibility of government was further elucidated
in my
reasons in Lavigne where, after discussing McKinney, Harrison,
Douglas and
Stoffman, I stated as follows, at p. 312:
The majority in the
above cases relied solely on the element of control
in determining what fell within the apparatus of government,
although it
made clear that government may, in some circumstances, be subject
to Charter
scrutiny in respect of activities in the private sector where the
government
could be said to have some responsibility for that activity.
[Emphasis
added.]
42 It seems clear,
then, that a private entity may be subject to the
Charter in respect of certain inherently governmental actions. The
factors
that might serve to ground a finding that an activity engaged in
by a
private entity is "governmental" in nature do not
readily admit of any a
priori elucidation. McKinney makes it clear, however, that the
Charter
applies to private entities in so far as they act in furtherance of
a
specific governmental program or policy. In these circumstances,
while it is
a private actor that actually implements the program, it is
government that
retains responsibility for it. The rationale for this principle is
readily
apparent. Just as governments are not permitted to escape Charter
scrutiny
by entering into commercial contracts or other "private"
arrangements, they
should not be allowed to evade their constitutional
responsibilities by
delegating the implementation of their policies and programs to
private
entities. In McKinney, I pointed to Slaight, supra, as an example
of a
situation where action taken in furtherance of a government policy
was held
to fall within the ambit of the Charter. I noted, at p. 265, that
the
arbitrator in that case was "part of the governmental
administrative
machinery for effecting the specific purpose of the statute".
"It would be
strange", I wrote, "if the legislature and the
government could evade their
Charter responsibility by appointing a person to carry out the
purposes of
the statute"; see idem. Although the arbitrator in Slaight
was entirely a
creature of statute and performed functions that were exclusively
governmental, the same rationale applies to any entity charged
with
performing a governmental activity, even if that entity operates
in other
respects as a private actor; see A. Anne McLellan and Bruce P.
Elman, "To
Whom Does the Charter Apply? Some Recent Cases on Section 32"
(1986), 24
Alta. L. Rev. 361, at p. 371.
43 Two important points
must be made with respect to this principle.
First, the mere fact that an entity performs what may loosely be
termed a
"public function", or the fact that a particular
activity may be described
as "public" in nature, will not be sufficient to bring
it within the purview
of "government" for the purposes of s. 32 of the
Charter. Thus, with
specific reference to the distinction between the applicability of
the
Charter, on the one hand, and the susceptibility of public bodies
to
judicial review, on the other, I stated as follows, at p. 268 of
McKinney:
It was not disputed
that the universities are statutory bodies
performing a public service. As such, they may be subjected to the
judicial
review of certain decisions, but this does not in itself make them
part of
government within the meaning of s. 32 of the Charter. . . . In a
word, the
basis of the exercise of supervisory jurisdiction by the courts is
not that
the universities are government, but that they are public
decision-makers.
[Emphasis added.]
In order for the
Charter to apply to a private entity, it must be found
to be implementing a specific governmental policy or program. As I
stated
further on in McKinney, at p. 269, "[a] public purpose test
is simply
inadequate" and "is simply not the test mandated by s.
32".
44 The second important
point concerns the precise manner in which the
Charter may be held to apply to a private entity. As the case law
discussed
above makes clear, the Charter may be found to apply to an entity
on one of
two bases. First, it may be determined that the entity is itself
"government" for the purposes of s. 32. This involves an
inquiry into
whether the entity whose actions have given rise to the alleged
Charter
breach can, either by its very nature or in virtue of the degree
of
governmental control exercised over it, properly be characterized
as
"government" within the meaning of s. 32(1). In such
cases, all of the
activities of the entity will be subject to the Charter, regardless
of
whether the activity in which it is engaged could, if performed by
a
non-governmental actor, correctly be described as
"private". Second, an
entity may be found to attract Charter scrutiny with respect to a
particular
activity that can be ascribed to government. This demands an
investigation
not into the nature of the entity whose activity is impugned but
rather into
the nature of the activity itself. In such cases, in other words,
one must
scrutinize the quality of the act at issue, rather than the
quality of the
actor. If the act is truly "governmental" in nature --
for example, the
implementation of a specific statutory scheme or a government
program -- the
entity performing it will be subject to review under the Charter
only in
respect of that act, and not its other, private activities.
45 In the present case,
the controversy over the Charter's application
centres on the question of hospitals. The respondents argue that
if the
failure to provide sign language interpreters does not flow from
the Act but
rather from the discretion of individual hospitals, then s. 15(1)
is not
engaged because the Charter does not apply to hospitals.
Hospitals, they
say, are not "government" for the purposes of s. 32 of
the Charter. In their
view, this result flows from a straightforward application of this
Court's
decision in Stoffman, supra.
46 The foregoing
analysis, however, establishes that it is not enough
for the respondents to say that hospitals are not
"government" for the
purposes of s. 32 of the Charter. In Stoffman, the Court found
that the
Vancouver General Hospital was not part of the apparatus of
government and
that its adoption of a mandatory retirement policy did not
implement a
government policy. Stoffman made it clear that, as presently
constituted,
hospitals in British Columbia are non-governmental entities whose
private
activities are not subject to the Charter. It remains to be seen,
however,
whether hospitals effectively implement governmental policy in providing
medical services under the Hospital Insurance Act.
47 There is language in
Stoffman that could be read as precluding the
application of the Charter in the circumstances of the present
case. There,
I wrote, at p. 516, that "there can be no question of the
Vancouver
General's being held subject to the Charter on the ground that it
performs a
governmental function, for . . . the provision of a public
service, even if
it is one as important as health care, is not the kind of function
which
qualifies as a governmental function under s. 32". That
statement, however,
must be read in the context of the entire judgment. I determined
only that
the fact that an entity performs a "public function" in
the broad sense does
not render it "government" for the purposes of s. 32 and
specifically left
open the possibility that the Charter could be applied to
hospitals in
different circumstances. Indeed, later in the same paragraph I
qualified my
position in the following manner:
I would also add that
this is not a case for the application of the
Charter to a specific act of an entity which is not generally
bound by the
Charter. The only specific connection between the actions of the
Vancouver
General in adopting and applying Regulation 5.04 and the actions
of the
Government of British Columbia was the requirement that Regulation
5.04
receive ministerial approval. In light of what I have said above
in regard
to this requirement, a "more direct and a more
precisely-defined
connection", to borrow McIntyre J.'s phrase used in Dolphin
Delivery, would
have to be shown before I would conclude that the Charter applied
on this
ground.
48 As this passage
alludes to, the hospital's mandatory retirement
policy, which was embodied in Medical Staff Regulation 5.04, was a
matter of
internal hospital management. Notwithstanding the requirement of
ministerial
approval, the Regulation was developed, written and adopted by
hospital
officials. It was not instigated by the government and did not reflect
its
mandatory retirement policy. Hospitals in British Columbia,
moreover,
exhibited great variety in their approaches to retirement. That
each of
these policies obtained ministerial approval reflected the large
measure of
managerial autonomy accorded to hospitals in this area.
49 The situation in the
present appeal is very different. The purpose of
the Hospital Insurance Act is to provide particular services to
the public.
Although the benefits of that service are delivered and administered
through
private institutions --hospitals -- it is the government, and not
hospitals,
that is responsible for defining both the content of the service
to be
delivered and the persons entitled to receive it. As previously
noted, s.
3(1) states that every person eligible to receive benefits is
"entitled to
receive the general hospital services provided under this
Act". Section 5(1)
defines "general hospital services" to include various
services normally
available in hospitals. As the definition of "hospital"
in s. 1 makes clear,
moreover, hospitals are required to furnish the general hospital
services
specified in the Act. While no single hospital makes all of these
services
available, the net effect of the Act is to entitle every qualified
person to
receive, and to require hospitals to supply, a complete range of
medically
required hospital services. Indeed, if the legislation did not
assure this,
it would run afoul of the Canada Health Act. It is also apparent
that while
hospitals are funded on a "lump sum" and not a
"fee-for-service" basis, they
are not entirely free to spend this money as they choose. This is
apparent
from s. 10(1) of the Act, which mandates the annual payment of a
sum
"determined by the minister to reimburse the hospital . . .
for the cost of
rendering to beneficiaries those general hospital services
authorized by
this Act the hospital is required by the minister to provide for
beneficiaries", as well as from s. 15(3)(c), which authorizes
the minister
to make "payments to hospitals for the service provided for
under this Act"
and s. 13(1), which provides that payments to a hospital "for
services
rendered by it . . . shall be deemed to be payment in full for the
services.
. . ."
50 The structure of the
Hospital Insurance Act reveals, therefore, that
in providing medically necessary services, hospitals carry out a
specific
governmental objective. The Act is not, as the respondents
contend, simply a
mechanism to prevent hospitals from charging for their services.
Rather, it
provides for the delivery of a comprehensive social program.
Hospitals are
merely the vehicles the legislature has chosen to deliver this
program. It
is true that hospitals existed long before the statute, and have
historically provided a full range of medical services. In recent
decades,
however, health care, including that generally provided by
hospitals, has
become a keystone tenet of governmental policy. The interlocking
federal-provincial medicare system I have described entitles all
Canadians
to essential medical services without charge. Although this system
has
retained some of the trappings of the private insurance model from
which it
derived, it has come to resemble more closely a government service
than an
insurance scheme; see Canadian Bar Association Task Force on
Health Care,
supra, at p. 9.
51 Unlike Stoffman,
then, in the present case there is a "direct and . .
. precisely-defined connection" between a specific government
policy and the
hospital's impugned conduct. The alleged discrimination -- the
failure to
provide sign language interpretation -- is intimately connected to
the
medical service delivery system instituted by the legislation. The
provision
of these services is not simply a matter of internal hospital
management; it
is an expression of government policy. Thus, while hospitals may
be
autonomous in their day-to-day operations, they act as agents for
the
government in providing the specific medical services set out in
the Act.
The Legislature, upon defining its objective as guaranteeing
access to a
range of medical services, cannot evade its obligations under s.
15(1) of
the Charter to provide those services without discrimination by
appointing
hospitals to carry out that objective. In so far as they do so,
hospitals
must conform with the Charter.
52 The case of the
Medical Services Commission is more straightforward.
It was not contested that the Charter applies to the Commission in
exercising its power to determine whether a service is a benefit
pursuant to
s. 4(1) of the Medical and Health Care Services Act. It is plain
that in so
doing, the Commission implements a government policy, namely, to
ensure that
all residents receive medically required services without charge.
In lieu of
setting out a comprehensive list of insured services in
legislation, the
government has delegated to the Commission the power to determine
what
constitutes a "medically required" service. There is no
doubt, therefore,
that in exercising this discretion the Commission acts in
governmental
capacity and is thus subject to the Charter. As there is no need
to do so, I
refrain from commenting on whether the Commission might be
considered part
of government for other purposes.
Section 15(1) of the
Charter
53 Having concluded
that the Charter applies to the failure of hospitals
and the Medical Services Commission to provide sign language
interpreters,
it remains to be determined whether that failure infringes the
appellants'
equality rights under s. 15(1) of the Charter. That provision
states:
15. (1) Every
individual is equal before and under the law and has the
right to the equal protection and equal benefit of the law without
discrimination and, in particular, without discrimination based on
race,
national or ethnic origin, colour, religion, sex, age or mental or
physical
disability.
I emphasize at the
outset that s. 15(1), like other Charter rights, is
to be generously and purposively interpreted; see Hunter v. Southam
Inc.,
[1984] 2 S.C.R. 145, at p. 156, R. v. Big M Drug Mart Ltd., [1985]
1 S.C.R.
295, at pp. 336 and 344, Re B.C. Motor Vehicle Act, [1985] 2
S.C.R. 486, at
p. 509, Andrews v. Law Society of British Columbia, [1989] 1
S.C.R. 143, at
p. 175, United States of America v. Cotroni, [1989] 1 S.C.R. 1469,
at p.
1480, and Reference Re Prov. Electoral Boundaries (Sask.), [1991]
2 S.C.R.
158, at p. 179. As Lord Wilberforce proclaimed in Minister of Home
Affairs
v. Fisher, [1980] A.C. 319 (P.C., Bermuda), at p. 328, a
constitution
incorporating a bill of rights calls for "a generous
interpretation avoiding
what has been called `the austerity of tabulated legalism,'
suitable to give
to individuals the full measure of the fundamental rights and
freedoms
referred to"; see also Hunter, at p. 156.
54 In the case of s.
15(1), this Court has stressed that it serves two
distinct but related purposes. First, it expresses a commitment --
deeply
ingrained in our social, political and legal culture -- to the
equal worth
and human dignity of all persons. As McIntyre J. remarked in
Andrews, at p.
171, s. 15(1) "entails the promotion of a society in which
all are secure in
the knowledge that they are recognized at law as human beings
equally
deserving of concern, respect and consideration". Secondly,
it instantiates
a desire to rectify and prevent discrimination against particular
groups
"suffering social, political and legal disadvantage in our
society"; see R.
v. Turpin, [1989] 1 S.C.R. 1296, at p. 1333 (per Wilson J.); see
also
Beverley McLachlin, "The Evolution of Equality" (1996),
54 Advocate 559, at
p. 564. While this Court has confirmed that it is not necessary to
show
membership in a historically disadvantaged group in order to
establish a s.
15(1) violation, the fact that a law draws a distinction on such a
ground is
an important indicium of discrimination; see Miron v. Trudel,
[1995] 2
S.C.R. 418, at para. 15 (per Gonthier J.) and at paras. 148-149
(per
McLachlin J.), and Egan v. Canada, [1995] 2 S.C.R. 513, at paras.
59-61 (per
L'Heureux-Dubé J.).
55 As deaf persons, the
appellants belong to an enumerated group under
s. 15(1) -- the physically disabled. While this fact is not
contested, it is
nonetheless relevant. As Wilson J. held in Turpin, the
determination of
whether a law is discriminatory is a contextual exercise. It is
important,
she explained, at p. 1331, "to look not only at the impugned
legislation
. . . but also to the larger social, political and legal
context".
56 It is an unfortunate
truth that the history of disabled persons in
Canada is largely one of exclusion and marginalization. Persons
with
disabilities have too often been excluded from the labour force,
denied
access to opportunities for social interaction and advancement,
subjected to
invidious stereotyping and relegated to institutions; see
generally M. David
Lepofsky, "A Report Card on the Charter's Guarantee of
Equality to Persons
with Disabilities after 10 Years -- What Progress? What Prospects?"
(1997),
7 N.J.C.L. 263. This historical disadvantage has to a great extent
been
shaped and perpetuated by the notion that disability is an
abnormality or
flaw. As a result, disabled persons have not generally been
afforded the
"equal concern, respect and consideration" that s. 15(1)
of the Charter
demands. Instead, they have been subjected to paternalistic
attitudes of
pity and charity, and their entrance into the social mainstream
has been
conditional upon their emulation of able-bodied norms; see Sandra
A. Goundry
and Yvonne Peters, Litigating for Disability Equality Rights: The
Promises
and the Pitfalls (1994), at pp. 5-6. One consequence of these
attitudes is
the persistent social and economic disadvantage faced by the
disabled.
Statistics indicate that persons with disabilities, in comparison
to
non-disabled persons, have less education, are more likely to be
outside the
labour force, face much higher unemployment rates, and are
concentrated at
the lower end of the pay scale when employed; see Minister of
Human
Resources Development, Persons with Disabilities: A Supplementary
Paper
(1994), at pp. 3-4, and Statistics Canada, A Portrait of Persons
with
Disabilities (1995), at pp. 46-49.
57 Deaf persons have
not escaped this general predicament. Although many
of them resist the notion that deafness is an impairment and
identify
themselves as members of a distinct community with its own
language and
culture, this does not justify their compelled exclusion from the
opportunities and services designed for and otherwise available to
the
hearing population. For many hearing persons, the dominant
perception of
deafness is one of silence. This perception has perpetuated
ignorance of the
needs of deaf persons and has resulted in a society that is for
the most
part organized as though everyone can hear; see generally Oliver
Sacks,
Seeing Voices: A Journey Into the World of the Deaf (1989). Not
surprisingly, therefore, the disadvantage experienced by deaf
persons
derives largely from barriers to communication with the hearing
population.
58 With this context in
mind, I turn to the specific elements of the
appellants' s. 15(1) claim. While this Court has not adopted a
uniform
approach to s. 15(1), there is broad agreement on the general
analytic
framework; see Eaton v. Brant County Board of Education, [1997] 1
S.C.R.
241, at para. 62, Miron, supra, and Egan, supra. A person claiming
a
violation of s. 15(1) must first establish that, because of a
distinction
drawn between the claimant and others, the claimant has been
denied "equal
protection" or "equal benefit" of the law.
Secondly, the claimant must show
that the denial constitutes discrimination on the basis of one of
the
enumerated grounds listed in s. 15(1) or one analogous thereto.
Before
concluding that a distinction is discriminatory, some members of
this Court
have held that it must be shown to be based on an irrelevant
personal
characteristic; see Miron (per Gonthier J.) and Egan (per La
Forest J.).
Under this view, s. 15(1) will not be infringed unless the
distinguished
personal characteristic is irrelevant to the functional values
underlying
the law, provided that those values are not themselves
discriminatory.
Others have suggested that relevance is only one factor to be
considered in
determining whether a distinction based on an enumerated or
analogous ground
is discriminatory; see Miron (per McLachlin J.) and Thibaudeau v.
Canada,
[1995] 2 S.C.R. 627 (per Cory and Iacobucci JJ.).
59 In my view, in the
present case the same result is reached regardless
of which of these approaches is applied; for similar reasoning,
see Benner
v. Canada (Secretary of State), [1997] 1 S.C.R. 358 (per Iacobucci
J. for
the Court). There is no question that the distinction here is
based on a
personal characteristic that is irrelevant to the functional
values
underlying the health care system. Those values consist of the
promotion of
health and the prevention and treatment of illness and disease,
and the
realization of those values through the vehicle of a publicly
funded health
care system. There could be no personal characteristic less
relevant to
these values than an individual's physical disability.
60 The only question in
this case, then, is whether the appellants have
been afforded "equal benefit of the law without
discrimination" within the
meaning of s. 15(1) of the Charter. On its face, the medicare
system in
British Columbia applies equally to the deaf and hearing
populations. It
does not make an explicit "distinction" based on
disability by singling out
deaf persons for different treatment. Both deaf and hearing
persons are
entitled to receive certain medical services free of charge. The
appellants
nevertheless contend that the lack of funding for sign language
interpreters
renders them unable to benefit from this legislation to the same
extent as
hearing persons. Their claim, in other words, is one of
"adverse effects"
discrimination.
61 This Court has
consistently held that s. 15(1) of the Charter
protects against this type of discrimination. In Andrews, supra,
McIntyre J.
found that facially neutral laws may be discriminatory. "It
must be
recognized at once", he commented, at p. 164, ". . .
that every difference
in treatment between individuals under the law will not
necessarily result
in inequality and, as well, that identical treatment may
frequently produce
serious inequality"; see also Big M Drug Mart Ltd., supra, at
p. 347.
Section 15(1), the Court held, was intended to ensure a measure of
substantive, and not merely formal equality.
62 As a corollary to
this principle, this Court has also concluded that
a discriminatory purpose or intention is not a necessary condition
of a s.
15(1) violation; see Andrews, at pp. 173-74, and Rodriguez v.
British
Columbia (Attorney General), [1993] 3 S.C.R. 519, at pp. 544-49
(per Lamer
C.J.); see also Ontario Human Rights Commission v. Simpsons-Sears
Ltd.,
[1985] 2 S.C.R. 536, at p. 547. A legal distinction need not be
motivated by
a desire to disadvantage an individual or group in order to
violate s.
15(1). It is sufficient if the effect of the legislation is to
deny someone
the equal protection or benefit of the law. As McIntyre J. stated
in
Andrews, at p. 165, "[t]o approach the ideal of full equality
before and
under the law . . . the main consideration must be the impact of
the law on
the individual or the group concerned". In this the Court has
staked out a
different path than the United States Supreme Court, which
requires a
discriminatory intent in order to ground an equal protection claim
under the
Fourteenth Amendment of the Constitution; see Washington, Mayor of
Washington, D.C. v. Davis, 426 U.S. 229 (1976), Village of
Arlington Heights
v. Metropolitan Housing Development Corp., 429 U.S. 252 (1977),
and
Personnel Administrator of Massachusetts v. Feeney, 442 U.S. 256
(1979).
63 This Court first
addressed the concept of adverse effects
discrimination in the context of provincial human rights
legislation. In
Simpsons-Sears, the Court was faced with the question of whether a
rule
requiring employees to be available for work on Friday evenings
and
Saturdays discriminated against those observing a Saturday
Sabbath. Though
this rule was neutral on its face in that it applied equally to
all
employees, the Court nevertheless found it to be discriminatory.
Writing for
the Court, McIntyre J. commented as follows, at p. 551:
A distinction must be
made between what I would describe as direct
discrimination and the concept already referred to as adverse
effect
discrimination in connection with employment. Direct
discrimination occurs
in this connection where an employer adopts a practice or rule
which on its
face discriminates on a prohibited ground. For example, "No
Catholics or no
women or no blacks employed here." . . . On the other hand, there is the
concept of adverse effect discrimination. It arises where an
employer for
genuine business reasons adopts a rule or standard which is on its
face
neutral, and which will apply equally to all employees, but which
has a
discriminatory effect upon a prohibited ground on one employee or
group of
employees in that it imposes, because of some special
characteristic of the
employee or group, obligations, penalties, or restrictive
conditions not
imposed on other members of the work force.
See also Central
Alberta Dairy Pool v. Alberta (Human Rights
Commission), [1990] 2 S.C.R. 489, and Central Okanagan School
District No.
23 v. Renaud, [1992] 2 S.C.R. 970. I note that in Andrews,
McIntyre J. made
it clear that the equality principles developed by the Court in
human rights
cases are equally applicable in s. 15(1) cases. The definition of
adverse
effects discrimination set out in Simpsons-Sears, moreover, has
been
expressly adopted in the context of s. 15(1); see Egan, supra, at
para. 138
(per Cory J.).
64 Adverse effects
discrimination is especially relevant in the case of
disability. The government will rarely single out disabled persons
for
discriminatory treatment. More common are laws of general
application that
have a disparate impact on the disabled. This was recognized by
the Chief
Justice in his dissenting opinion in Rodriguez, supra, where he
held that
the law criminalizing assisted suicide violated s. 15(1) of the
Charter by
discriminating on the basis of physical disability. There, a
majority of the
Court determined, inter alia, that the law was saved by s. 1 of
the Charter,
assuming without deciding that it infringed s. 15(1). While I
refrain from
commenting on the correctness of the Chief Justice's conclusion on
the
application of s. 15(1) in that case, I endorse his general
approach to the
scope of that provision, which he set out as follows, at p. 549:
Not only does s. 15(1)
require the government to exercise greater
caution in making express or direct distinctions based on personal
characteristics, but legislation equally applicable to everyone is
also
capable of infringing the right to equality enshrined in that
provision, and
so of having to be justified in terms of s. 1. Even in imposing
generally
applicable provisions, the government must take into account
differences
which in fact exist between individuals and so far as possible ensure
that
the provisions adopted will not have a greater impact on certain
classes of
persons due to irrelevant personal characteristics than on the
public as a
whole. In other words, to promote the objective of the more equal
society,
s. 15(1) acts as a bar to the executive enacting provisions
without taking
into account their possible impact on already disadvantaged
classes of
persons.
65 The Court elaborated
upon this principle in its recent decision in
Eaton, supra. Although Eaton involved direct discrimination,
Sopinka J.
observed that in the case of disabled persons, it is often the
failure to
take into account the adverse effects of generally applicable laws
that
results in discrimination. He remarked, at paras. 66-67:
The principles that
not every distinction on a prohibited ground will
constitute discrimination and that, in general, distinctions based
on
presumed rather than actual characteristics are the hallmarks of
discrimination have particular significance when applied to
physical and
mental disability. Avoidance of discrimination on this ground will
frequently require distinctions to be made taking into account the
actual
personal characteristics of disabled persons. In Andrews v. Law
Society of
British Columbia, [1989] 1 S.C.R. 143, at p. 169, McIntyre J.
stated that
the "accommodation of differences . . . is the essence of
true equality".
This emphasizes that the purpose of s. 15(1) of the Charter is not
only to
prevent discrimination by the attribution of stereotypical
characteristics
to individuals, but also to ameliorate the position of groups
within
Canadian society who have suffered disadvantage by exclusion from
mainstream
society as has been the case with disabled persons.
The principal object
of certain of the prohibited grounds is the
elimination of discrimination by the attribution of untrue
characteristics
based on stereotypical attitudes relating to immutable conditions
such as
race or sex. In the case of disability, this is one of the objectives.
The
other equally important objective seeks to take into account the
true
characteristics of this group which act as headwinds to the
enjoyment of
society's benefits and to accommodate them. Exclusion from the
mainstream of
society results from the construction of a society based solely on
"mainstream" attributes to which disabled persons will
never be able to gain
access. Whether it is the impossibility of success at a written
test for a
blind person, or the need for ramp access to a library, the
discrimination
does not lie in the attribution of untrue characteristics to the
disabled
individual. The blind person cannot see and the person in a
wheelchair needs
a ramp. Rather, it is the failure to make reasonable
accommodation, to
fine-tune society so that its structures and assumptions do not
result in
the relegation and banishment of disabled persons from
participation, which
results in discrimination against them. The discrimination inquiry
which
uses "the attribution of stereotypical characteristics"
reasoning as
commonly understood is simply inappropriate here. It may be seen
rather as a
case of reverse stereotyping which, by not allowing for the
condition of a
disabled individual, ignores his or her disability and forces the
individual
to sink or swim within the mainstream environment. It is
recognition of the
actual characteristics, and reasonable accommodation of these
characteristics which is the central purpose of s. 15(1) in
relation to
disability.
66 Unlike in Simpsons-Sears
and Rodriguez, in the present case the
adverse effects suffered by deaf persons stem not from the
imposition of a
burden not faced by the mainstream population, but rather from a
failure to
ensure that they benefit equally from a service offered to
everyone. It is
on this basis that the trial judge and the majority of the Court
of Appeal
found that the failure to provide medically related sign language
interpretation was not discriminatory. Their analyses presuppose
that there
is a categorical distinction to be made between state-imposed
burdens and
benefits, and that the government is not obliged to ameliorate
disadvantage
that it has not helped to create or exacerbate. Before attempting
to
evaluate these assumptions, it will be helpful to relate the
reasoning of
the courts below in more detail.
67 As previously noted,
both the trial judge and majority of the Court
of Appeal determined that, while the access of deaf people to
medical
services is limited to a certain extent by their communication
handicap,
this limitation does not result from the denial of any benefit of
the law
within the meaning of s. 15(1) of the Charter. They were able to
come to
this conclusion because of the manner in which they characterized
sign
language interpretation. Interpretation services, they held, are
not
medically required. Rather, they are "ancillary
services", which, like other
non-medical services such as transportation to a doctor's office
or
hospital, are not publicly funded.
68 Having determined
that sign language interpretation is a discrete,
non-medical "ancillary" service, the courts below were
able to conclude that
the appellants were not denied a benefit available to the hearing
population. As the majority of the Court of Appeal explained,
prior to the
introduction of a universal medicare system, deaf and hearing
persons were
each required to pay their doctors. When necessary for effective
communication, deaf persons were also obliged to pay for sign
language
translators. The Medical Services Plan, the court observed,
removes the
responsibility of both hearing and deaf persons to pay their
physicians.
Deaf persons, of course, remain responsible for the payment of
translators
in order to receive equivalent medical services as hearing
persons, as they
would be in the absence of the legislation. In the court's view,
however,
any resulting inequality exists independently of the benefit
provided by the
state.
69 While this approach
has a certain formal, logical coherence, in my
view it seriously mischaracterizes the practical reality of health
care
delivery. Effective communication is quite obviously an integral
part of the
provision of medical services. At trial, the appellants presented
evidence
that miscommunication can lead to misdiagnosis or a failure to
follow a
recommended treatment. This risk is particularly acute in
emergency
situations, as illustrated by the appellant Linda Warren's
experience during
the premature birth of her twin daughters. That adequate
communication is
essential to proper medical care is surely so incontrovertible
that the
Court could, if necessary, take judicial notice of it. As
Professor Pothier
observes, for the hearing population "conversation between
doctor and
patient is so basic to the provision of medical services that it
is taken
for granted"; see Dianne Pothier, "M'Aider, Mayday:
Section 15 of the
Charter in Distress" (1996), 6 N.J.C.L. 295, at p. 335.
70 The centrality of
communication to the delivery of medical services
is particularly evident in the context of negligence law. The duty
of
disclosure commands physicians to inform patients fully of the
risks
involved in treatment and answer their questions regarding such
risks; see
Reibl v. Hughes, [1980] 2 S.C.R. 880, at p. 884, and Hopp v. Lepp,
[1980] 2
S.C.R. 192, at p. 210. Physicians cannot discharge this obligation
without
being able to communicate effectively with their patients. In the
absence of
sign language interpretation, there may well be cases where it
will be
impossible for doctors to treat deaf persons without breaching
their
professional responsibilities.
71 If there are
circumstances in which deaf patients cannot communicate
effectively with their doctors without an interpreter, how can it
be said
that they receive the same level of medical care as hearing
persons? Those
who hear do not receive communication as a distinct service. For
them, an
effective means of communication is routinely available, free of
charge, as
part of every health care service. In order to receive the same
quality of
care, deaf persons must bear the burden of paying for the means to
communicate with their health care providers, despite the fact
that the
system is intended to make ability to pay irrelevant. Where it is
necessary
for effective communication, sign language interpretation should
not
therefore be viewed as an "ancillary" service. On the
contrary, it is the
means by which deaf persons may receive the same quality of
medical care as
the hearing population.
72 Once it is accepted
that effective communication is an indispensable
component of the delivery of medical services, it becomes much
more
difficult to assert that the failure to ensure that deaf persons
communicate
effectively with their health care providers is not
discriminatory. In their
effort to persuade this Court otherwise, the respondents and their
supporting interveners maintain that s. 15(1) does not oblige
governments to
implement programs to alleviate disadvantages that exist
independently of
state action. Adverse effects only arise from benefit programs,
they aver,
when those programs exacerbate the disparities between the group
claiming a
s. 15(1) violation and the general population. They assert, in
other words,
that governments should be entitled to provide benefits to the
general
population without ensuring that disadvantaged members of society
have the
resources to take full advantage of those benefits.
73 In my view, this
position bespeaks a thin and impoverished vision of
s. 15(1). It is belied, more importantly, by the thrust of this
Court's
equality jurisprudence. It has been suggested that s. 15(1) of the
Charter
does not oblige the state to take positive actions, such as provide
services
to ameliorate the symptoms of systemic or general inequality; see
Thibaudeau, supra, at para. 37 (per L'Heureux-Dubé J.). Whether or
not this
is true in all cases, and I do not purport to decide the matter
here, the
question raised in the present case is of a wholly different
order. This
Court has repeatedly held that once the state does provide a
benefit, it is
obliged to do so in a non-discriminatory manner; see
Tétreault-Gadoury v.
Canada (Employment and Immigration Commission), [1991] 2 S.C.R.
22, Haig v.
Canada (Chief Electoral Officer), [1993] 2 S.C.R. 995, at pp.
1041-42,
Native Women's Assn. of Canada v. Canada, [1994] 3 S.C.R. 627, at
p. 655,
and Miron, supra. In many circumstances, this will require
governments to
take positive action, for example by extending the scope of a
benefit to a
previously excluded class of persons; see Miron,
Tétreault-Gadoury, and
Schachter v. Canada, [1992] 2 S.C.R. 679. Moreover, it has been
suggested
that, in taking this sort of positive action, the government
should not be
the source of further inequality; Thibaudeau, at para. 38 (per
L'Heureux-Dubé J.).
74 The same principle
has been applied by this Court in its
interpretation of the equality provisions of provincial human
rights
legislation. In Brooks v. Canada Safeway Ltd., [1989] 1 S.C.R.
1219, the
Court found that an employer's accident and sickness insurance
plan, which
disentitled pregnant women from receiving benefits for any reason
during a
certain period, discriminated on the basis of pregnancy and hence
sex. In so
holding, it resoundingly rejected the reasoning of Bliss v.
Attorney General
of Canada, [1979] 1 S.C.R. 183, at p. 190, which had held that the
inequality resulting from a similar benefit program was "not
created by
legislation but by nature".
75 In support of the
view that the state has no obligation to remedy
pre-existing disadvantage in providing benefits to the general
population,
the respondent relies on this Court's decision in Symes v. Canada,
[1993] 4
S.C.R. 695. There, the appellant, a self-employed mother, argued
that the
wages paid to her nanny were business expenses and that the
section of the
Income Tax Act, R.S.C. 1952, c. 148, that did not allow her to
deduct the
full cost of these expenses discriminated against her on the basis
of sex.
The Court rejected this argument, holding that the distinction
created
between persons who incur child care expenses and those who do not
is not
related to sex, despite the fact that women are responsible for a
disproportionate share of the social costs of child care. Writing
for the
majority, Iacobucci J. held that the appellant had not proven that
the
actual expenses of child care were borne disproportionately by
women. He
thus concluded that the appellant had not demonstrated an adverse
effect
that was created or contributed to by the legislation. He stated
the
following, at pp. 764-65:
If the adverse effects
analysis is to be coherent, it must not assume
that a statutory provision has an effect which is not proved. We
must take
care to distinguish between effects which are wholly caused, or
are
contributed to, by an impugned provision, and those social
circumstances
which exist independently of such a provision.
76 While this statement
can be interpreted as supporting the notion
that, in providing a benefit, the state is not required to
eliminate any
pre-existing "social" disadvantage, it should be
remembered that it was made
in the context of determining whether the legislation made a
distinction
based on an enumerated or analogous ground. In Symes, the
appellant was
unable to show that the allegedly adverse effect created by the
legislation
was suffered by members of such a group. There was no
relationship, in other
words, between the benefit provided by the government and the
social
disadvantage suffered by women in child-rearing. In the present
case, in
contrast, the alleged adverse effect is suffered by an enumerated
group. The
social disadvantage borne by the deaf is directly related to their
inability
to benefit equally from the service provided by the government. As
a result,
I do not believe that Symes is helpful to the respondent.
77 This Court has
consistently held, then, that discrimination can arise
both from the adverse effects of rules of general application as
well as
from express distinctions flowing from the distribution of
benefits. Given
this state of affairs, I can think of no principled reason why it
should not
be possible to establish a claim of discrimination based on the
adverse
effects of a facially neutral benefit scheme. Section 15(1)
expressly
states, after all, that "[e]very individual is equal before
and under the
law and has the right to the equal protection and equal benefit of
the law
without discrimination . . ." (emphasis added). The provision
makes no
distinction between laws that impose unequal burdens and those
that deny
equal benefits. If we accept the concept of adverse effect
discrimination,
it seems inevitable, at least at the s. 15(1) stage of analysis,
that the
government will be required to take special measures to ensure
that
disadvantaged groups are able to benefit equally from government
services.
As I will develop below, if there are policy reasons in favour of
limiting
the government's responsibility to ameliorate disadvantage in the
provision
of benefits and services, those policies are more appropriately
considered
in determining whether any violation of s. 15(1) is saved by s. 1
of the
Charter.
78 The principle that
discrimination can accrue from a failure to take
positive steps to ensure that disadvantaged groups benefit equally
from
services offered to the general public is widely accepted in the
human
rights field. In Re Saskatchewan Human Rights Commission and
Canadian Odeon
Theatres Ltd. (1985), 18 D.L.R. (4th) 93 (Sask. C.A.), leave to
appeal
refused, [1985] 1 S.C.R. vi, the court found that the failure of a
theatre
to provide a disabled person a choice of place from which to view
a film
comparable to that offered to the general public was
discriminatory.
Similarly, in Howard v. University of British Columbia (1993), 18
C.H.R.R.
D/353, it was held that the university was obligated to provide a
deaf
student with a sign language interpreter for his classes.
"[W]ithout
interpreters", the Human Rights Council held, at p. D/358,
"the complainant
did not have meaningful access to the service". And in Centre
de la
communauté sourde du Montréal métropolitain inc. v. Régie du logement,
[1996] R.J.Q. 1776, the Quebec Tribunal des droits de la personne
determined
that a rent review tribunal must accommodate a deaf litigant by
providing
sign language interpretation. Moreover, the principle underlying
all of
these cases was affirmed in Haig, supra, where a majority of this
Court
wrote, at p. 1041, that "a government may be required to take
positive steps
to ensure the equality of people or groups who come within the
scope of s.
15".
79 It is also a
cornerstone of human rights jurisprudence, of course,
that the duty to take positive action to ensure that members of
disadvantaged groups benefit equally from services offered to the
general
public is subject to the principle of reasonable accommodation.
The
obligation to make reasonable accommodation for those adversely
affected by
a facially neutral policy or rule extends only to the point of
"undue
hardship"; see Simpsons-Sears, supra, and Central Alberta
Dairy Pool, supra.
In my view, in s. 15(1) cases this principle is best addressed as
a
component of the s. 1 analysis. Reasonable accommodation, in this
context,
is generally equivalent to the concept of "reasonable
limits". It should not
be employed to restrict the ambit of s. 15(1).
80 In my view, therefore,
the failure of the Medical Services Commission
and hospitals to provide sign language interpretation where it is
necessary
for effective communication constitutes a prima facie violation of
the s.
15(1) rights of deaf persons. This failure denies them the equal
benefit of
the law and discriminates against them in comparison with hearing
persons.
81 I acknowledge that
the standard I have set is a broad one. Given the
nature of the evidentiary record before this Court, however, it
would not be
appropriate to elaborate it in any detail. Some guidance can be
provided,
however (and I stress that it is guidance -- not authoritative
pronouncement), by the experience in the United States under the
Rehabilitation Act, 29 U.S.C. § 794 (1997), and the Americans with
Disabilities Act, 42 U.S.C. §§ 12182-12189 (1997). Regulations
enacted
pursuant to those statutes require health care providers to supply
appropriate auxiliary aids and services, including qualified sign
language
interpreters, to ensure "effective communication" with
deaf persons; Code of
Federal Regulations, 45 C.F.R. § 84.52(c) (1997); 28 C.F.R. §
36.303(b) and
(c) (1997). While the term "effective communication" is
not defined in the
legislation, it has been held to mean that a deaf individual
"actually
understood" the content of the communication; see Bonner v.
Lewis, 857 F.2d
559 (9th Cir. 1988), at pp. 563-64. One would suppose that it
would also
entail that deaf persons be able to inform medical staff of the
basic
circumstances surrounding their illness or injury; see Elizabeth
E. Chilton,
"Ensuring Effective Communication: The Duty of Health Care
Providers to
Supply Sign Language Interpreters for Deaf Patients" (1996),
47 Hastings
L.J. 871, at p. 883.
82 This is not to say
that sign language interpretation will have to be
provided in every medical situation. The "effective
communication" standard
is a flexible one, and will take into consideration such factors
as the
complexity and importance of the information to be communicated,
the context
in which the communications will take place and the number of
people
involved; see 28 C.F.R. § 35.160 (1997). For deaf persons with
limited
literacy skills, however, it is probably fair to surmise that sign
language
interpretation will be required in most cases; see Chilton, at p.
886, and
the many studies there cited.
83 Finally, I note that
it is not in strictness necessary to decide
whether, according to this standard, the appellants' s. 15(1)
rights were
breached. This Court has held that if claimants prove that the
equality
rights of members of the group to which they belong have been
infringed,
they need not establish a violation of their own particular
rights. In Egan,
supra, the government contended that, given the net benefit
available to
them pursuant to other legislation, a homosexual couple was not
negatively
affected by the denial of a spousal allowance under the Old Age
Security
Act, R.S.C., 1985, c. O-9. In rejecting this submission, I commented
as
follows, at para. 12:
. . . the respondent
contends that the appellants have suffered no
prejudice. . . . I would simply dispose of this argument on the
ground that,
while this may be true in this specific instance, there is nothing
to show
that this is generally the case with homosexual couples, which is
the point
the respondent must establish.
Similarly, Cory J.
stated in Egan, at para. 153, that the "appellants
must demonstrate that homosexual couples in general are denied equal
benefit
of the law, not that they themselves are suffering a particular or
unique
denial of a benefit" (emphasis in original). That being said,
it is fair to
say that the absence of a publicly funded sign language
interpretation
service discriminated against the appellants by denying them the
equal
benefit of the British Columbia health care system. The evidence
at trial
established that, generally speaking, the quality of care received
by the
appellants was inferior to that available to hearing persons.
Section 1 of the
Charter
84 I come now to
possible justification under s. 1 of the Charter, which
reads:
1.The Canadian Charter
of Rights and Freedoms guarantees the rights and
freedoms set out in it subject only to such reasonable limits
prescribed by
law as can be demonstrably justified in a free and democratic
society.
In order to justify a
limitation of a Charter right, the government
must establish that the limit is "prescribed by law" and
is "reasonable" in
a "free and democratic society". In R. v. Oakes, [1986]
1 S.C.R. 103, this
Court set out the analytical framework for determining whether a
law
constitutes a reasonable limit on a Charter right. A succinct
restatement of
that framework can be found in the reasons of Iacobucci J. in
Egan, at para.
182:
First, the objective
of the legislation must be pressing and
substantial. Second, the means chosen to attain this legislative
end must be
reasonable and demonstrably justifiable in a free and democratic
society. In
order to satisfy the second requirement, three criteria must be
satisfied:
(1) the rights violation must be rationally connected to the aim
of the
legislation; (2) the impugned provision must minimally impair the
Charter
guarantee; and (3) there must be a proportionality between the
effect of the
measure and its objective so that the attainment of the
legislative goal is
not outweighed by the abridgement of the right. In all s. 1 cases
the burden
of proof is with the government to show on a balance of
probabilities that
the violation is justifiable.
It is not necessary to
consider each of these elements in this case.
Assuming without deciding that the decision not to fund medical
interpretation services for the deaf constitutes a limit
"prescribed by
law", that the objective of this decision -- controlling
health care
expenditures -- is "pressing and substantial", and that
the decision is
rationally connected to the objective, I find that it does not
constitute a
minimum impairment of s. 15(1).
85 This Court has
recently confirmed that the application of the Oakes
test requires close attention to the context in which the impugned
legislation operates; see Ross v. New Brunswick School District
No. 15,
[1996] 1 S.C.R. 825, at para. 78. The Court has also held that
where the
legislation under consideration involves the balancing of
competing
interests and matters of social policy, the Oakes test should be
applied
flexibly, and not formally or mechanistically; see R. v. Keegstra,
[1990] 3
S.C.R. 697, at p. 737, McKinney, supra, Irwin Toy Ltd. v. Quebec
(Attorney
General), [1989] 1 S.C.R. 927, at pp. 999-1000, Cotroni, supra, at
p. 1489,
Committee for the Commonwealth of Canada v. Canada, [1991] 1
S.C.R. 139, at
p. 222 (per L'Heureux-Dubé J.), Egan, supra, at para. 29 (per La
Forest J.)
and at paras. 105-106 (per Sopinka J.), and RJR-MacDonald Inc. v.
Canada
(Attorney General), [1995] 3 S.C.R. 199, at para. 63 (per La
Forest J.) and
at paras. 127-138 (per McLachlin J.). It is also clear that while
financial
considerations alone may not justify Charter infringements
(Schachter,
supra, at p. 709), governments must be afforded wide latitude to
determine
the proper distribution of resources in society; see McKinney, at
p. 288,
and Egan, at para. 104 (per Sopinka J.). This is especially true
where
Parliament, in providing specific social benefits, has to choose
between
disadvantaged groups; see Egan, at paras. 105-110 (per Sopinka
J.). On the
other hand, members of this Court have suggested that deference
should not
be accorded to the legislature merely because an issue is a
"social" one or
because a need for governmental "incrementalism" is
shown; see Egan, at
para. 97 (per L'Heureux-Dubé J.) and at paras. 215-16 (per
Iacobucci J.). In
the present case, the failure to provide sign language
interpreters would
fail the minimal impairment branch of the Oakes test under a
deferential
approach. It is, therefore, unnecessary to decide whether in this
"social
benefits" context, where the choice is between the needs of
the general
population and those of a disadvantaged group, a deferential
approach should
be adopted.
86 At the same time,
the leeway to be granted to the state is not
infinite. Governments must demonstrate that their actions infringe
the
rights in question no more than is reasonably necessary to achieve
their
goals. Thus, I stated the following for the Court in
Tétreault-Gadoury,
supra, at p. 44:
It should go without
saying, however, that the deference that will be
accorded to the government when legislating in these matters does
not give
them an unrestricted licence to disregard an individual's Charter
rights.
Where the government cannot show that it had a reasonable basis
for
concluding that it has complied with the requirement of minimal
impairment
in seeking to attain its objectives, the legislation will be
struck down.
87 In the present case,
the government has manifestly failed to
demonstrate that it had a reasonable basis for concluding that a
total
denial of medical interpretation services for the deaf constituted
a minimum
impairment of their rights. As previously noted, the estimated
cost of
providing sign language interpretation for the whole of British
Columbia was
only $150,000, or approximately 0.0025 percent of the provincial
health care
budget at the time. This figure was based on an extrapolation from
the
services then being provided by the Western Institute for the Deaf
and Hard
of Hearing in the Lower Mainland area. Although there was little
evidence
presented of the precise content of this service, it was not
suggested that
its extension throughout the province would not have fulfilled the
requirements of s. 15(1). In these circumstances, the refusal to
expend such
a relatively insignificant sum to continue and extend the service
cannot
possibly constitute a minimum impairment of the appellants'
constitutional
rights.
88 The respondents
argue, however, that the situation of deaf persons
cannot be meaningfully distinguished from that of other
non-official
language speakers. If they are compelled to provide interpreters
for the
former, they submit, they will also have to do so for the latter,
thereby
increasing the expense of the program dramatically and placing
severe strain
on the fiscal sustainability of the health care system. In this
context,
they contend, it was reasonable for the government to conclude
that they
impaired the rights of deaf persons as little as possible.
89 This argument, in my
view, is purely speculative. It is by no means
clear that deaf persons and non-official language speakers are in
a similar
position, either in terms of their constitutional status or their
practical
access to adequate health care. From the perspective of a patient,
there is
no real difference between sign language and oral language if
there is no
ability to communicate with a physician. But from the perspective
of the
state's obligations, there may very well be. In the present case,
the only
relevant constitutional provisions are ss. 15(1) and 1 of the
Charter. In a
case involving a claim for medical interpretation for hearing
patients, in
contrast, the analysis would be more complicated. In such a case,
it would
be necessary to consider the interaction between s. 15(1) and
other
provisions of the Constitution, specifically those related to the
language
obligations of governments. Moreover, the respondents have
presented no
evidence as to the potential scope or cost of an oral language
medical
interpretation program. It is possible that the nature and extent
of any
reasonable accommodation required for hearing persons under s. 1
would
differ from that required for deaf persons. Thus, any claim for
the
provision of such a program, whether based on national origin or
language as
an analogous ground, would proceed on markedly different
constitutional
terrain than a claim grounded on disability.
90 Further, it is
apparent that deaf persons stand in a special position
in terms of their ability to communicate with the mainstream
population. As
I have discussed, it is extremely difficult for many deaf persons
to acquire
a high level of proficiency in oral languages, whether in spoken
or written
form. Moreover, it is apparent that the deaf have particular
difficulties in
obtaining the service of persons in the community who understand
sign
language. There is no evidentiary basis from which to assess
whether
non-official language speakers stand in a similar position. So,
without
wishing to minimize the difficulties faced by hearing persons
whose native
tongues are neither English nor French, it is by no means clear
that the
communications barriers they face are analogous to those
encountered by deaf
persons. As a result, the success of a potential s. 15(1) claim by
members
of the latter group cannot be predicted in advance. The
possibility that
such a claim might be made, therefore, cannot justify the
infringement of
the constitutional rights of the deaf.
91 The respondents also
contend that recognition of the appellants'
claim will have a ripple effect throughout the health care field,
forcing
governments to spend precious health care dollars accommodating
the needs of
myriad disadvantaged persons. "Virtually everyone in the
health care system
who is denied a service", they submit, "will either be
medically
disadvantaged or could argue that a medical disadvantage will
arise from the
lack of service." Similarly, in his concurring opinion in the
Court of
Appeal, Lambert J.A. observed that many of the medical services
and products
required by the disabled are not publicly funded. In these
circumstances, he
asserted, governments must have the freedom to allocate scarce
health care
dollars among various disadvantaged groups.
92 These arguments miss
the mark. If effective communication is
integrally connected with the provision of health care -- a point
that
Lambert J.A. accepted --then the fact that there are number of
medical
services that benefit disabled persons that are not covered by
medicare is
immaterial. The appellants do not demand that the government
provide them
with a discrete service or product, such as hearing aids, that
will help
alleviate their general disadvantage. Their claim is not for a
benefit that
the government, in the exercise of its discretion to allocate
resources to
address various social problems, has chosen not to provide. On the
contrary,
they ask only for equal access to services that are available to
all. The
respondents have presented no evidence that this type of
accommodation, if
extended to other government services, will unduly strain the
fiscal
resources of the state. To deny the appellants' claim on such
conjectural
grounds, in my view, would denude s. 15(1) of its egalitarian
promise and
render the disabled's goal of a barrier-free society distressingly
remote.
93 Viewed in this
light, it is impossible to characterize the
government's decision not to fund sign language interpretation as
one which
"reasonably balances the competing social demands which our
society must
address"; see McKinney, supra, p. 314. It should be recalled
that the
Ministry of Health decided not to fund the interpretation program
even in
part. Other options, such as the partial or interim funding of the
program
offered by the Western Institute for the Deaf and Hard of Hearing,
or the
institution of a scheme requiring users to pay either a portion of
the cost
of interpreters or the full amount if they could afford to do so,
were
either not considered or were considered and rejected. In this
sense, the
present case is similar to Tétreault-Gadoury, supra, where the
Court found
that the denial of unemployment insurance benefits to persons over
65
violated s. 15(1) and could not be saved under s. 1 of the
Charter. Writing
for the Court, I found that one of the reasons that this denial
failed the
minimal impairment test was that persons over 65 were not entitled
to any
benefits. "Even allowing the government a healthy measure of
flexibility in
legislating in this area", I stated, at p. 47, "the
complete denial of
unemployment benefits is not an acceptable method of achieving any
of the
government objectives set forth above. . . ." That being
said, I do not wish
to be understood as intimating that the alternative measures I
have adverted
to would survive s. 1 scrutiny. I refer to them solely for the
purpose of
demonstrating that the government did not attempt to institute a
scheme that
would constitute a lesser limitation on deaf persons' rights.
94 In summary, I am of
the view that the failure to fund sign language
interpretation is not a "minimal impairment" of the s.
15(1) rights of deaf
persons to equal benefit of the law without discrimination on the
basis of
their physical disability. The evidence clearly demonstrates that,
as a
class, deaf persons receive medical services that are inferior to
those
received by the hearing population. Given the central place of
good health
in the quality of life of all persons in our society, the
provision of
substandard medical services to the deaf necessarily diminishes
the overall
quality of their lives. The government has simply not demonstrated
that this
unpropitious state of affairs must be tolerated in order to
achieve the
objective of limiting health care expenditures. Stated
differently, the
government has not made a "reasonable accommodation" of
the appellants'
disability. In the language of this Courts' human rights
jurisprudence, it
has not accommodated the appellants' needs to the point of
"undue hardship";
see Simpsons-Sears, supra, and Central Alberta Dairy Pool, supra.
Remedy
95 I have found that
where sign language interpreters are necessary for
effective communication in the delivery of medical services, the
failure to
provide them constitutes a denial of s. 15(1) of the Charter and
is not a
reasonable limit under s. 1. Section 24(1) of the Charter provides
that
anyone whose rights under the Charter have been infringed or
denied may
obtain "such remedy as the court considers appropriate and
just in the
circumstances". In the present case, the appropriate and just
remedy is to
grant a declaration that this failure is unconstitutional and to
direct the
government of British Columbia to administer the Medical and
Health Care
Services Act (now the Medicare Protection Act) and the Hospital
Insurance
Act in a manner consistent with the requirements of s. 15(1) as I
have
described them.
96 A declaration, as
opposed to some kind of injunctive relief, is the
appropriate remedy in this case because there are myriad options
available
to the government that may rectify the unconstitutionality of the
current
system. It is not this Court's role to dictate how this is to be
accomplished. Although it is to be assumed that the government
will move
swiftly to correct the unconstitutionality of the present scheme
and comply
with this Court's directive, it is appropriate to suspend the
effectiveness
of the declaration for six months to enable the government to
explore its
options and formulate an appropriate response. In fashioning its
response,
the government should ensure that, after the expiration of six
months or any
other period of suspension granted by this Court, sign language
interpreters
will be provided where necessary for effective communication in
the delivery
of medical services. Moreover, it is presumed that the government
will act
in good faith by considering not only the role of hospitals in the
delivery
of medical services but also the involvement of the Medical
Services
Commission and the Ministry of Health.
Disposition
97 I would allow the
appeal. Costs are awarded to the appellants from
the respondents throughout. I would answer the constitutional
questions as
follows:
1 Does the definition
of "benefits" in s. 1 of the Medicare Protection
Act, S.B.C. 1992, c. 76, infringe s. 15(1) of the Canadian Charter
of Rights
and Freedoms by failing to include medical interpreter services
for the
deaf?
No.
2 If the answer to
question 1 is yes, is the infringement demonstrably
justified in a free and democratic society pursuant to s. 1 of the
Canadian
Charter of Rights and Freedoms?
Given my response to
question 1, it is not necessary to answer this
question.
3 Do ss. 3, 5 and 9 of
the Hospital Insurance Act, R.S.B.C. 1979, c.
180, and the Regulations enacted pursuant to s. 9 of that Act,
infringe s.
15(1) of the Canadian Charter of Rights and Freedoms by failing to
require
that hospitals in the Province of British Columbia provide medical
interpreter services for the deaf?
No.
4 If the answer to
question 3 is yes, is the infringement demonstrably
justified in a free and democratic society pursuant to s. 1 of the
Canadian
Charter of Rights and Freedoms?
Given my response to
question 3, it is not necessary to answer this
question.
Appeal allowed with
costs.
Solicitors for the
appellants: Heenan, Blaikie, Vancouver.
Solicitor for the
respondents: The Attorney General of
British
Columbia, Victoria.
Solicitor for the
intervener the Attorney General of Canada:
The
Attorney General of Canada, Ottawa.
Solicitor for the
intervener the Attorney General for Ontario:
The
Attorney General for Ontario, Toronto.
Solicitor for the
intervener the Attorney General of Manitoba:
The
Attorney General of Manitoba, Winnipeg.
Solicitor for the
intervener the Attorney General of Newfoundland: The
Attorney General of Newfoundland, St. John's.
Solicitor for the
interveners the Women's Legal Education and Action
Fund and the Disabled Women's Network Canada: Women's Legal Education and
Action Fund, Toronto.
Solicitor for the
intervener the Charter Committee on Poverty
Issues: Public Interest
Law Centre, Winnipeg.
Solicitor for the
interveners the Canadian Association of the Deaf, the
Canadian Hearing Society and the Council of Canadians with
Disabilities: Advocacy
Resource Centre for the Handicapped, Toronto.
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